We are seeking a reliable, friendly, and organized Temporary Front Desk Receptionist to fill in for one of two receptionists at a busy physical therapy office. This is a shared front-desk position, working alongside our other receptionist to ensure patients receive excellent customer service and that daily administrative responsibilities are handled efficiently. The ideal candidate is professional, personable, detail-oriented, and comfortable working in a fast-paced medical office environment. Assignment duration mid-October

• mid-February Pay
• $19•$22 DOE Responsibilities Answer incoming telephone calls promptly and professionally.

Schedule, reschedule, and confirm patient appointments. Check patients in and assist with the front-desk registration process. Collect patient copays, balances, and other amounts owed. Contact physician/doctor offices to obtain required referrals, prescriptions, orders, or other paperwork. Complete a cover sheet for all new patients and ensure required information is properly documented. Process an average of approximately 15 new patients per day . Check incoming faxes regularly and distribute or process paperwork as needed. Answer patient questions and direct questions to the appropriate staff member when necessary. Assist the other receptionist with additional phone calls, paperwork, and front-desk duties as needed. Maintain accurate and organized patient records and paperwork. Provide courteous, professional service to patients, physicians' offices, and other callers. Perform other administrative and front-office duties as needed to support the physical therapy office. Qualifications Previous receptionist, front-desk, medical office, or customer service experience preferred. Excellent communication and telephone skills. Strong organizational and attention-to-detail skills. Comfortable handling payments and maintaining accuracy with financial transactions. Ability to multitask and prioritize responsibilities in a busy office. Professional, friendly, and compassionate demeanor when interacting with patients. Ability to work independently while also functioning effectively as part of a two-person front-desk team. Dependable and punctual.

Pay:

$19.00

• $22.

00 per hour Expected hours: 40.0 per week

Work Location:

In person