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VN - Seattle Downtown - Lake Union (SEASW)
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Receptionist
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Scorecard
Based on Washington data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,752 / year median in Washington
+3% projected growth
Job Description
Front Desk Agent Hotel Brand:
EVEN Hotels Location:
United States, Washington, Seattle Hotel:
VN- Seattle Downtown
- Lake Union (SEASW), 527 Fairview Avenue N, Bldg
A, 98109
Job number: 167967Hiring Salary:
USD 21.30
- 24.
Hourly Share:
Apply First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.Your Day-to-Day:
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
- Being our guests' trusted contact
- helping with everything from bill issues to restaurant recommendations What We Need from
You:
- Communication skills
- guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
- Fluency in the local language
- extra language skills would be great, but not essential
- Literate and tech-savvy
- you'll need a good grasp of reading, writing, basic math and computer skills What you can expect from us: The hourly rate for this role is $21.
- including a full uniform, impressive room discounts and some of the best training in the business.
- both inside and outside of work
- and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
- click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
Hiring Salary:
USD 21.30
- 24.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance