Part Time Showroom Greeter/Receptionist & Office Assistant Falco's Spokane Valley, WA Job Details Part-time $18 - $20 an hour 5 hours ago Qualifications Teamwork Customer service Filing Attention to detail Data entry Multi-line phone systems Full Job Description Job description: Do you have a warm, outgoing personality? Are you good at making people feel "at home" and comfortable in new environments? Do you love being part of a team, but can work independently as well? Falco's is currently looking for a reliable, dedicated, organized and friendly personality to join our Support Staff team and serve as our lead showroom greeter, phone receptionist and office assistant, ensuring an excellent experience for our customers. This is a part time position.
Key Responsibilities:
Warmly welcome customers into our showroom and direct them to the correct person, department or showroom area. Accurately check customers in through our lead distribution system and ensure they are further greeted and engaged by a Product Specialist, Parts/Service Department, or Support Staff. Be aware of all customers/visitors in store, the order of their arrival and assistance status. Answer and direct calls using a multi-line phone system with professionalism and courtesy. Check daily voicemails and forward or return calls as needed Respond to changes quickly, efficiently and positively Collaborate with all departments to assist and support Assist with Support Staff and Job Facilitation duties including (but not limited to) scheduling, filing, paperwork preparation and processing, special projects, data entry & reporting. Additional projects and tasks assigned by management
Qualifications:
Strong customer skills and a natural ability to serve and make visitors feel welcome. Highly reliable, dedicated and self motivated Efficient and organized, with an attention to detail. Have a willingness to learn Have average knowledge of multi-line phone systems, computers, email, Microsoft Office programs, printers and copy machines. Ability to use time efficiently while managing multiple responsibilities in a fast-paced environment. Clean and professional appearance (business casual) Alignment with Falco's values of integrity, teamwork and customer focused service This is a part time position. Hours are 9 am - 1:30 pm Monday through Friday. Join our innovative team at Falco's, where we combine the heart of a family-owned business with the forefront of home comfort solutions. Specializing in Fireplace and HVAC systems, we pride ourselves on quality, service and a welcoming spirit, making us a standout in our community. Our 90+ year old culture is rooted in integrity, teamwork and exceeding expectations. We embrace a diverse, inclusive workplace, valuing every team member's role and contribution. At Falco's, respect and collective achievement are our pillars. If you are eager to join our family oriented, forward-moving company, please apply with your resume.
Pay:
$18.00 - $20.00 per hour Expected hours: 20.0 - 23.0 per week