Veterinary Receptionist - Tacoma, WA Metropolitan Veterinary Hospital - 2.9 Tacoma, WA Job Details Full-time $18 - $22 an hour 9 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Family leave Uniform allowance Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Customer communication Service scheduling Client rapport building Greeting customers Client inquiry handling Answering guest questions Pet care appointment scheduling Animal handling Communication with pet owners Cross-functional collaboration Communication skills Veterinary administrative support Entry level Full Job Description Who we are: Metropolitan Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details Role:

Veterinary Receptionist Status:

Full-Time Salary:

$18-$22 per hour, based on skills and experience

Schedule:

Monday-Friday within hospital hours of 8:00 AM-6:00 PM; no weekends Benefits Highlights Financial Rewards that Grow with

You:

Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind:

Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition:

Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You'll Appreciate:

Six paid holidays, an Employee Assistance Program, and an employee discount program. Be the Friendly Face That Makes a Difference Are you passionate about helping people navigate their pets' veterinary care? Do you thrive in a compassionate, team-oriented environment where communication matters and there's always something new to learn? You may be exactly who we're looking for. At Metropolitan Veterinary Hospital, we're looking for a friendly, upbeat Veterinary Receptionist who enjoys solving problems, helping clients, and lending a hand wherever needed. Our reception team plays an essential role in the client experience—you'll be one of the first people clients meet when they arrive and one of the last people they see before heading home. We're a hardworking team that values communication, trust, teamwork, and excellent service, and we're looking for an adaptable people person who shares our commitment to our clients, patients, teammates, and community. Why Our Veterinary Receptionists Love Working Here Monday-Friday scheduling with no weekends Hospital hours of 8:00 AM-6:00 PM A variety of scheduling options designed around both hospital and employee needs A collaborative environment where receptionists work closely with technicians and veterinarians A team that values communication, trust, and helping one another Opportunities to learn more about veterinary medicine while developing your client-service skills A workplace where excellent service and attention to detail matter Quarterly team rewards and opportunities for professional development What Our Veterinary Receptionists Do As a Veterinary Receptionist, you'll be a vital part of keeping our clients informed, our appointments organized, and our hospital running smoothly.

You'll:

Welcome clients and help create a positive experience from arrival through departure Help clients schedule and manage veterinary appointments Answer client questions and help connect them with the information they need Maintain clear and timely communication with clients Collaborate closely with fellow receptionists, veterinary technicians, veterinarians, and other team members Help coordinate client needs and scheduling to support an efficient hospital workflow Provide attentive, compassionate, and professional client service Pay close attention to details while managing multiple responsibilities Help resolve client concerns with patience, professionalism, and a solutions-focused approach Pitch in wherever needed to support teammates and the overall client experience What You'll Bring Veterinary experience can certainly help, but it isn't the most important thing we're looking for. We value people who communicate well, care about the details, and know how to work productively as part of a team. You'll bring: Excellent communication and interpersonal skills Strong attention to detail A friendly, upbeat, and professional approach to client service The ability to work collaboratively in a team environment Adaptability and a willingness to lend a helping hand Strong problem-solving skills and a desire to help clients find answers The ability to manage multiple responsibilities in a busy environment A commitment to providing excellent service to clients and their pets The ability to handle and lift animals as required by the role The ability to stand and sit for extended periods and perform repetitive tasks A willingness to learn and grow within the veterinary field Previous veterinary experience is helpful but not required The Extras You'll Actually Feel A great client experience starts with people who genuinely enjoy helping others. At Metropolitan Veterinary Hospital, reception isn't separate from the rest of the team—you'll work side-by-side with nearly every area of the hospital. You'll have opportunities to learn from veterinary professionals, develop your skills, and become an important resource for clients as they navigate their pets' care. And because life outside of work matters too, our hospital is open Monday through Friday from 8:00 AM to 6:00 PM with no weekends. We offer a variety of schedules within those hours to help balance the needs of our employees and the hospital. Benefits You Can't Beat Benefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements. Financial Benefits A flexible approach to compensation that reflects your skill set and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. Sick Time / Paid Time Off Free or discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! If you're a people person who loves solving problems, helping clients, and being part of a collaborative team, we'd love to meet you. Whether you already have veterinary experience or you're ready to bring your client-service talents into veterinary medicine, Metropolitan Veterinary Hospital offers an environment where you can learn, contribute, and make a meaningful difference for pets and the people who love them. Apply today and bring your communication skills, attention to detail, and passion for helping people to Metropolitan Veterinary Hospital! Diversity, equity, inclusion, and belonging are core values at Metropolitan Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.