1st/2nd Swing Shift 2nd during the week, 1st/2nd on weekends Must be available for weekends
Qualifications:
Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking,Type 35wpm,
HIPPA Compliant, Job Duties:
Obtains information by answering telephone calls, verifying information, call handling per client's procedure. Informs callers by explaining procedures; answering questions; providing information Maintains client records by updating account information. Helps callers in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Maintains security by following procedures Maintains safe and clean reception area by complying with procedures, rules, and regulations. Contributes to team effort Please attach