Find Jobs
Find Jobs Near You – Available Work in Your Location
Order Desk Operator
Career Insights for Switchboard / Telephone Operator
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Missouri data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$34,542 / year median in Missouri
-16% projected decline
Job Description
Order Desk Operator Xerox - 3.4 St. Louis, MO Job Details Full-time $29,760 - $59,520 a year 18 hours ago Qualifications Customer communication Desktop applications Productivity software Full Job Description About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com. Shifts 1st Shift 7:00AM - 3:30 PM (Tuesday thru Saturday) Overview Provide delivery of contracted services at Boeing (South Park/Order Desk) Respond to Boeing requests for distribution of engineering drawings and attachments Work with Boeing Service partners to locate and distribute drawings and attachments Work with Production staff to produce drawings for distribution the requestors Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW) Provide requested data within the timeframes outlined in the contract Provide requested data within the allowable error rates outlined in the contract Achieve business objectives (PEP), identify and resolve shortfalls and issues. Skills/Essential Job Functions Constructive, positive outlook and persistence in the face of obstacles Excellent customer Service, interpersonal, and communication skills Operational Management Build and maintain relationships Good organizational and time management skills Ability to manage multiple tasks Good Problem solving and critical thinking skills Experience No Prior Experience Necessary Education/ Knowledge Skills in MS Office applications, Internet navigation and use Maintain quarterly learning objectives deployed by Xerox Maintain required learning deployed by Boeing Measures of Accountability - PEP Customer satisfaction surveys and feedback. Delivery against Service Level Agreements. Delivery against Xerox Corporate Goals and Objectives. With Our Technology, Build Your Future at Xerox. ! #LI-RL1 #LI-ONSITE