Medical Phone Operator The Outpatient Diagnostic Center Beaumont, TX Job Details Full-time $15 - $22 an hour 4 hours ago Benefits Free parking Health savings account Health insurance Dental insurance 401(k) Paid time off Family leave Vision insurance Life insurance Qualifications Phone communication Telephone operations experience within healthcare sector Administrative experience Dispatching Telephone systems Multi-line phone systems Typing Clerical experience Quality data entry Full Job Description Job Overview We are seeking a dedicated and professional Phone Operator to join our team. The ideal candidate will possess excellent communication skills and a strong ability to manage multi-line phone systems. As a Phone Operator, you will be the first point of contact for our clients and customers, providing exceptional service and support. Your role will involve handling incoming calls, dispatching inquiries, and performing various clerical tasks to ensure smooth operations. Responsibilities Answer incoming calls promptly and professionally using multi-line phone systems. Provide accurate information to callers and address their inquiries effectively. Maintain phone etiquette while ensuring a positive experience for all callers. Perform data entry tasks as required, ensuring accuracy and attention to detail. Assist with dispatching calls to appropriate departments or personnel as needed. Support front desk operations by greeting visitors and managing appointments. Carry out administrative duties including filing, record keeping, and clerical tasks. Collaborate with team members to improve communication processes and enhance service delivery. Requirements Proven experience in a similar role with strong clerical or administrative background. Excellent communication skills, both verbal and written, with a focus on customer service. Proficiency in operating multi-line phone systems and familiarity with dispatching procedures. Bilingual or multilingual abilities are highly desirable to cater to diverse clientele. Strong typing skills with attention to detail for data entry tasks. Previous front desk or administrative experience is an asset. Ability to work independently as well as part of a team in a fast-paced environment. If you are enthusiastic about providing exceptional service and have the necessary skills, we encourage you to apply for this exciting opportunity as a Phone Operator!

Job Type:

Full-time Pay:

$15.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Family leave Free parking Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Do you have the ability to handle multiple phone lines while maintaining accuracy and professionalism? Do you have knowledge of medical terminology? Do you have HIPAA or patient confidentiality training?

Experience:

Medical Phone Operator:

2 years (Preferred)

Work Location:

In person