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Guadalupe Regional Medical Center

PBX Operator Part-Time

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$32,883 / year median in Texas

-5% projected decline

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Job Description

Part-Time; Mon-Fri 5p-10p; Saturday/Sunday 9a-3p or 3p-9p; Includes holidays (up to 19 hrs per week)
APPLICATION MUST BE FILLED OUT ENTIRELY TO BE CONSIDERED FOR INTERVIEW PROCESS
Scope of Responsibility The PBX Operator is also responsible for supplying information to callers and keeps a record if calls placed. Education High school diploma or equivalent Training and Experience Minimum 2 years of Administrative support or office management in health related field with patient interactions preferred Coordination of communication with medical staff and related departments preferred Microsoft Office Outlook, Excel, and Word experience required Computer proficiency preferred Excellent telephone etiquette preferred Knowledge of medical terminology preferred Knowledge of HIPPA regulations preferred Strong verbal and written communication skill Strong organization skill Strong multitasking skill in a fast paced setting Health and Background Requirements Employment contingent upon successful completion of: Background Check Lab Work Immunization Records Rarely (Less than ½ hour per day) Occasionally (½ to 2 ½ hour per day) Frequently (2 ½ to 5 ½ hours per day) Continually 5 ½ to 8 hours per day) Not Applicable Physical Sitting
  • Continually Stationary Standing
  • Rarely Walking
  • Rarely Ability to be mobile
  • Rarely Crouching (bend at knees)
  • Rarely Kneeling/Crawling
  • Rarely Stooping (bend at waist)
  • Rarely Twisting (knees, waist, neck)
  • Rarely Turn/Pivot
  • Frequently Climbing
  • Rarely Balancing
  • Rarely Reaching overhead
  • Rarely Reaching extension
  • Rarely Pushing/Pulling
  • Rarely Lifting/Carrying
  • (Maximum weight: 5 lbs.
)
Rarely Other Physical Demands:
Ability to talk to patient and/or staff
  • Continually Other Physical Demands:
    Ability to hear patients and/or alarms
  • Continually Other Physical Demands:
    Vision (near and/or far)
  • Continually Other Physical Demands:
    Ability to distinguish colors
  • Not Applicable Other Physical Demands:
    Ability to drive
  • Not Applicable Environment Risk of electrical shock
  • Not Applicable Risk of Radiation
  • Not Applicable Fumes or Airborne Particles
  • Not Applicable Chemicals
  • Not Applicable Moving Mechanical Parts
  • Not Applicable Noise Level
  • Not Applicable Weather Conditions
  • Not Applicable Bloodborne Exposure (Refer to Bloodborne Exposure Control Plan in Policy Tech for possible exposure tasks) Not Applicable Respirator Fit Testing Required Not Applicable Education Required High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.