Automotive Title Clerk Large Automotive Dealership Group Roswell, GA Job Details Full-time $40,000 - $50,000 a year 4 hours ago Qualifications Microsoft Outlook Title document review Automotive sales paperwork processing Military Spreadsheets Word embeddings High school diploma or GED Desktop applications Organizational skills Certified Notary Public 10 key typing Full Job Description

JOB TITLE

Title Clerk

JOB DESCRIPTION

This position is responsible for processing vehicle titles using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction.

RESPONSIBILITIES

Accurately process incoming titles daily from the dealership, Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer Open and accurately record titles daily according to established procedures. Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc. Match sold titles with invoices. Maintains a professional, calm manner when negotiating with difficult or upset customers. Maintains a high level of confidentiality. Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company. Contributes to effective operations by providing support where and when as needed on sale/customer promotion dates. Performs other duties as assigned or requested to assure optimum service levels. General office administrative duties

COMPETENCIES/SKILL

This position requires a high school diploma or equivalent. Min one year of automotive title experience REQUIRED.. The position requires office skills, including personal computer, Microsoft products (Word for Windows, Excel, and Outlook), 10-key and the ability to accurately operate other office equipment. Notary designation is preferred. Effective communication (written and verbal) and interpersonal skills required. Ability to work in a high-performance, fast-paced team environment. Ability to adapt to and work effectively within a constantly changing environment. Excellent customer service and problem-solving skills. Data Entry Skills. Telephone Skills. Organization Skills military-experienced candidates are encouraged to apply

Job Type:

Full-time Pay:

$40,000.00 - $50,000.00 per year

Work Location:

In person