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JOB TITLE

Title Clerk

JOB DESCRIPTION

This position is responsible for processing vehicle titles using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction.

RESPONSIBILITIES

Accurately process incoming titles daily from the dealership, Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer Open and accurately record titles daily according to established procedures. Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc. Match sold titles with invoices. Maintains a professional, calm manner when negotiating with difficult or upset customers. Maintains a high level of confidentiality. Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company. Contributes to effective operations by providing support where and when as needed on sale/customer promotion dates. Performs other duties as assigned or requested to assure optimum service levels. General office administrative duties

COMPETENCIES/SKILL

This position requires a high school diploma or equivalent. Min one year of automotive title experience REQUIRED.. The position requires office skills, including personal computer, Microsoft products (Word for Windows, Excel, and Outlook), 10-key and the ability to accurately operate other office equipment. Notary designation is preferred. Effective communication (written and verbal) and interpersonal skills required. Ability to work in a high-performance, fast-paced team environment. Ability to adapt to and work effectively within a constantly changing environment. Excellent customer service and problem-solving skills. Data Entry Skills. Telephone Skills. Organization Skills military-experienced candidates are encouraged to apply

Job Type:

Full-time Pay:

$40,000.00 - $50,000.00 per year

Work Location:

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Find & Apply For Title Examiner / Clerk Jobs in Roswell, Georgia

Automotive Title Clerk