Lynch Landscape & Tree Service, Inc. is looking for an experienced and motivated Landscape Account Manager to join our team. This position is a great fit for someone who enjoys building strong customer relationships, has a solid understanding of the landscape industry, and can successfully manage both the customer and operational sides of an account. Our Landscape Account Managers work closely with our residential clients and field teams to ensure properties are maintained to a high standard while identifying opportunities to improve and enhance each landscape. Responsibilities Manage a portfolio of high-end residential landscape maintenance accounts. Build and maintain strong relationships with customers through regular communication, property visits, and follow-up. Serve as the primary point of contact for customers regarding their landscape services and property needs. Conduct routine property inspections to ensure work meets Lynch quality standards and customer expectations. Work closely with field crews and supervisors to communicate priorities, address concerns, and ensure work is completed safely and efficiently. Identify opportunities for landscape enhancements and additional services based on the needs of each property. Prepare and present enhancement proposals and follow projects through completion. Coordinate with other Lynch divisions, including Tree Care, Plant Health Care, Lawn Care, Irrigation, Fine Gardening, and Design/Build, when additional services are needed. Monitor account performance and help ensure work is completed within established budgets. Maintain accurate customer, property, and service information within company systems. Qualifications Previous experience in the landscape industry, preferably in account management, operations, sales, or a customer-facing role. Strong knowledge of landscape maintenance and horticultural practices. Excellent customer service and relationship-building skills. Strong organizational skills with the ability to manage multiple properties, projects, and priorities. Comfortable working in a fast-paced and seasonal environment. Strong written and verbal communication skills. Comfortable using computers, mobile devices, and landscape management software. Ability to work both independently and collaboratively with field and office teams. Valid driver's license and clean driving record. Availability during peak seasons, including occasional weekends as needed. Spanish language skills are a plus but not required. Education & Experience Bachelor's degree in Horticulture, Landscape Management, Agricultural Business, or a related field is preferred but not required. 3+ years of landscape, customer service, account management, or sales experience preferred. Previous experience supervising or working closely with landscape crews is preferred. Previous experience with Aspire landscape management software is preferred but not required. Physical Demands This position includes a combination of office work and time spent in the field visiting customer properties. Employees must be able to walk properties and outdoor work areas, stand for extended periods, communicate regularly with customers and employees, and safely navigate varying terrain and weather conditions. The employee must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Employment Opportunity Lynch Landscape & Tree Service, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and maintaining a workplace free from discrimination and harassment. Employment decisions are made without regard to any status protected by applicable federal, state, or local law. Join Our Team At Lynch Landscape & Tree Service, you'll have the opportunity to work with a knowledgeable team, build lasting relationships with customers, and play an important role in maintaining and improving some of the area's most beautiful properties. We're looking for someone who takes pride in their work, communicates well, and genuinely enjoys the landscape industry.

Job Type:

Full-time Pay:

$70,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance

Experience:

customer service in landscaping industry: 3 years (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person