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Horticulture Solutions

Landscape Account Manager & Field Support Specialist

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Job Description

Landscape Account Manager & Field Support Specialist Horticulture Solutions - 4.0 Nashville, TN Job Details Full-time From $55,000 a year 19 hours ago Benefits Paid holidays Dental insurance Paid time off Vision insurance Qualifications Customer communication Productivity software Watering Full Job Description About Us Horticulture Solutions is a full-service landscape company committed to delivering exceptional service and beautiful outdoor spaces. We value teamwork, professionalism, and a passion for the outdoors. We're looking for a proactive team member who enjoys working both in the field and with clients. Job Summary The Landscape Account Manager & Field Support Specialist will serve as a point of contact for clients, ensuring excellent customer service, landscape quality, and efficient service delivery. This role combines account management duties with hands-on support, including property inspections, light maintenance duties, landscape design assistance and bid creation.
Key Responsibilities:
Field & Operational Support Conduct regular site visits and inspections to verify quality standards and client expectations are met Perform hands-on tasks such as watering annuals, checking irrigation, treating for weeds, and confirm plant health. Support field crews as needed and make certain work meets company quality standards. Client & Account Management Build and maintain strong relationships with clients and ensure client satisfaction Respond promptly to client requests, questions, and concerns. Present enhancement ideas, seasonal recommendations, and new services. Estimates, Bids & Design Create accurate bids and cost estimates for all proposals Assist with landscape design work such as bed design, plant selection suggestions, and enhancement concepts. Prepare quotes and contracts for review and client approval. Administrative & Coordination Maintain accurate client records and documentation in our company system. Communicate regularly with operations, crew leads, and office staff to align work with client expectations. Qualifications 1-3+ years' experience in customer service, account management or sales 1-3+ years' horticulture education / experience to include basic knowledge of plants, irrigation, and landscape practices. Comfortable with watering, chemical applications and light field work as part of responsibilities. Strong communication (written and verbal) and customer service skills. Proficiency with computers and common software (MS Office, email). Valid driver's license with clean driving record and reliable transportation. Benefits Competitive pay Paid time off & holidays Health/Dental/Vision plan
SIMPLE IRA
(3% matching) Opportunities for career growth and development How to Apply Please submit your resume and a short cover letter explaining why you'd be a great fit for the role
Job Type:
Full-time Pay:
From $55,000.00 per year
Work Location:
In person