Dining Site Supervisor

About Us At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties. We do this by offering a range of programs — including home‑delivered meals, community dining sites, and senior pantry shopping — that help seniors live independently, stay connected and thrive in their own homes. Meals on Wheels delivers more than just food, we deliver kindness, companionship and hope — ensuring that no senior is hungry or forgotten. Our core values shape how we work, how we treat others, and how we support our community.

They are:

Treat People Well. We work hard to create a respectful environment where kindness,inclusivityand understanding are paramount. Do the Right Thing. Weownour mistakes and follow through on our commitments. Be a Team Player. We listen, we pitchinand we are always thinking beyond our immediate team. Aim for Excellence. We innovateoften,we stay curious and learn from our mistakes.

About this role:

Want to help fight hunger in Western Michigan? Looking for more balance in your life working consistent hours that do not include nights and weekends? Step into a role where leadership meets purpose. As Dining Services Supervisor , you'll drive the day-to-day success of our 12 dining sites—creating exceptional experiences for seniors while leading a team that's passionate about making a difference. From coordinating operations to improving programs and supporting staff, you'll set the tone through positive, hands-on leadership that inspires others and delivers real impact.

In this role you will:

Champion a mission-driven culture by building meaningful relationships with clients, volunteers, and partners, while modeling the values that guide MOWWM's work Use your 3 years of leadership experience to coach and develop a high-performing team—using strong leadership, communication, and team-building skills to foster accountability, engagement, and growth Own the day-to-day dining services operation, balancing multiple priorities with strong time management and organizational skills to ensure everything runs smoothly Deliver an exceptional experience for seniors by combining attention to detail with a passion for service—overseeing meal quality, site environments, and engaging activities Partner with leaders across the organization to advance strategic goals and expand community impact Navigate complex regulations with confidence, applying strong reasoning to ensure compliance with federal, state, and grant requirements, including maintaining or obtaining ServSafe certification Manage budgets and resources thoughtfully, using data, systems, and financial awareness to make informed decisions and recommendations Keep teams aligned and informed through clear, consistent communication—leading meetings, managing schedules, and ensuring everyone has what they need to succeed Strengthen and streamline operations by leveraging technology and systems, including Microsoft Office and database tools, to support efficiency and growth Stay hands-on and proactive in the field—conducting site visits, solving problems in real time, and continuously improving quality across locations Represent MOWWM in the community with professionalism and passion, building partnerships and staying connected to industry trends Travel throughout Kent and Allegan Counties to support teams, strengthen operations, and ensure a consistent, high-quality experience at every site-requiring a valid driver's license and reliable transportation What's In it for you: We don't do fine print and mystery perks. Here's what we offer and what you can count on: Work life balance that includes consistent DAY shifts (we operate Monday

• Friday, 8 am
• 5 pm) Impact on our community and incredible team members Competitive compensation Comprehensive health, dental and vision insurance, eligible on day 1! Company match for both HSA and 401(k) dollars
• eligible to participate immediately!

Life insurance, short and long-term disability and Flexible Spending Account options PTO to rest and recharge along with paid holidays Employee Assistance Program to provide you and your household members with free, confidential support. We believe that diversity, equity, and inclusion are not only essential values but also powerful drivers of our innovation and success both internally and with our clients. We invite individuals from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, hairstyle, or any other characteristic to apply.

Note:

Reasonable accommodations can be arranged for individuals with disabilities. Working conditions are subject to modification as necessary.