POSITION SUMMARY

Apartment Manager for HUD property provides on-site apartment management. Works closely with staff, applicants and residents to provide quality care through promotion of health and social services including economical, spiritual and emotional needs of residents.

OVERVIEW & RESPONSIBILITIES

• Manages the daily operations of an apartment site, including working with residents and supervising office, service coordinator, maintenance and custodial staff.
• Supervises, evaluates and signs e-time cards for Assistant manager, management assistant, service coordinator, maintenance supervisor, custodian and bus driver.
• Performs duties as a member of tenant selection team and ensures the completion of work necessary for HUD subsidized apartments.
• Maintains close liaison with Housing Operations Manager(s) in coordinating the filling of turnover apartments.
• Reviews documents for complete information, coordinates unit preparation for tenant move-ins.
• Advise tenants of all payment procedures and ensure follow-up in case of non-payment of rent or other assessed fees.
• Supervise Assistant Manager and Management Assistant in the fulfillment of assigned duties pertinent to that job description.
• Works with the Property Supervisor to develop work schedules for the maintenance and custodial staff; to purchase appropriate equipment and supplies which will assure proper cleanliness of apartments, common areas, sidewalks, parking lots and grounds.
• Monitors work order procedures to ensure prompt and efficient service for residents.
• Monitors cost, timeliness and quality of work performed by staff throughout the site.
• Interview and hire new employees for apartment staff.
• Conducts at least one walk-through inspection of entire building and grounds quarterly; makes daily spot checks of heavy traffic areas to ensure a high level of sanitation and safety. Accompany housing manager(s), HUD and local authorities or inspectors on any special or recurring inspections.
• Develops and supervises monthly activity programs.
• Revise and updates instructions for security personnel and resident assistants to ensure optimum safety and efficiency.
• Conducts at least one fire drill annually for all tenants, unless otherwise directed by the local fire department.
• Advise the Resident Council and any special committees working to improve the life style in the apartments.
• Appoints, supervises and follow-up with Floor Captains on a daily basis to ensure proper implementation of I'm OK program.
• Attends required meetings and in-services of Cardinal Ritter Senior Services.
• Follows all applicable policies and procedures to include those implemented by HUD and Cardinal Ritter Senior Services.
• Monitors monthly budgetary line items and informs supervisor(s) about discrepancies. Recommend action when necessary in order to remain within the budget.
• Utilizes the chart of accounts for coding and approving expenditures. Verifies the amounts, completion of work, and receipt of materials and submits expenses for payment on a weekly basis.
• Order office supplies through Coupa System
• Responsible for ensuring staff follows HR Policies and Procedures.
• Performs other duties as assigned.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• Associate degree in Business Administration or Accounting is desired.
• Certification, or the ability to be certified, by an agency such as Quadel, is required. If employee is not certified, agency will send employee up to the maximum of 2 training sessions and testing to get certification. If employee is unsuccessful, employee will have to step down from position.
• Experience in apartment management is preferred.
• Knowledge of HUD and EIV preferred
• Knowledge of and experience working with computer, capable of using Excel and Word programs in Microsoft is necessary.

SKILLS & COMPETENCIES REQUIRED

• Ability to promote a nurturing environment which recognizes every person's dignity and provides security, advocacy and independence for the senior adult.
• Ability to show love, compassion, hope and integrity to both residents and staff.
• Must use prudent judgment, be a problem solver, and detail- oriented individual.
• Ability to work as a member of a team and take directions from supervisors.
• Must be able to handle resident and/or family requests in an appropriate manner.

(review the complete job description on file.) #IND2

Job Type:

Full-time Pay:

$25.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Retirement plan Tuition reimbursement

Education:

Associate (Required)

Experience:

Housing:

1 year (Required)

Work Location:

In person