Residential Services Coordinator

Residential Services Coordinator The Arc of Rensselaer County•3.3 Troy, NY Job Details Full-time $30•$32 an hour 23 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Life insurance Referral program Retirement plan Qualifications Operations management Regulatory compliance Mid-level Compliance management implementation Master's degree Team development Driver's License Supervising experience Managing budgets in a finance role Bachelor's degree Team management Driving Quality improvement Human Services 1 year Associate's degree Bachelor's degree in human services Leadership Overseeing training Organizational budget management Staff development Full Job Description One of the following: Master's Degree in a related field and 1-3 years of supervisory experience in human services. Bachelor's Degree in a related field and 3-5 years of supervisory experience in human services.•Valid NYS Driver's License required. This position also requires the capacity to support people's physical management needs, and the ability to lift in excess of fifty pounds. We are seeking a dynamic Regional Program Director to oversee the administration, quality, and delivery of Family and Community Supports within an assigned region. This leadership role is responsible for managing the operations of the residential program within the region. The Coordinator builds and develops a high-performing workforce by supervising Program Managers, Operations Managers, and Self-Advocates, ensuring strong performance, effective training, and adherence to agency and OPWDD standards. This position oversees program operations, budgets, compliance, and survey readiness while promoting person-centered practices and integrating CQL principles into service delivery. The Regional Program Coordinator collaborates across departments, participates in agency committees, leads quality improvement efforts, and ensures timely reporting of incidents, audits, and regulatory requirements. This full-time role requires strong leadership, problem-solving skills, and the ability to foster cohesive teams while maintaining high standards of service and regulatory compliance.

Number of People Supervised:

8+10

Direct Reports Schedule:

Generally days, hours are flexible depending on the needs of the program. This position shares a rotating on-call beeper responsibility. Education and/or

Experience Pre-Requisites:

One of the following: Master's Degree in a related field and 1-3 years of supervisory experience in human services. Bachelor's Degree in a related field and 3-5 years of supervisory experience in human services.•Valid NYS Driver's License required. This position also requires the capacity to support people's physical management needs, and the ability to lift in excess of fifty pounds.

Job Type:

Full-time Pay:

$30.00•$32.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Supplemental Pay:

Signing bonus Application Question(s): Do you have, at minimum, Bachelor's Degree in a human services field and 3-5 years of supervisory experience in residential settings?

Work Location:

In person