Residential Electrical Service Technician IES Residential, Inc. - 2.9 Grapevine, TX Job Details Full-time 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Life insurance Pet insurance Qualifications Customer communication System troubleshooting In-person customer service Company vehicle operation Electrical safety procedures Driver's License Electrical diagnostics NFPA 70 compliance Power tools Working on electrical projects Electrical maintenance Legal compliance Hand tools Full Job Description IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs Position Summary IES Residential is seeking skilled and experienced Residential Electrical Service Technicians to join our Grapevine, TX team. This role requires technical expertise in troubleshooting, maintaining, and repairing electrical systems in residential environments — including both new builds and lived-in homes. The ideal candidate has a strong understanding of NEC codes, prioritizes safety, and excels in customer service. As the face of our service division, this technician will represent IES Residential with professionalism and a commitment to excellence. Key Responsibilities Respond to scheduled and emergency service calls in residential homes (occupied and unoccupied). Diagnose and repair electrical issues related to panels, circuits, breakers, lighting, outlets, GFCIs, switches, and more. Conduct home warranty repairs and ensure homeowner satisfaction through quality service and clear communication. Maintain a professional and respectful demeanor while working in lived-in homes. Accurately complete service tickets and document repairs performed, parts used, and next steps if required. Ensure work is completed in accordance with National Electrical Code (NEC) and OSHA safety standards. Maintain cleanliness and functionality of company vehicles, tools, and PPE. Communicate effectively with service coordinators, homeowners, and field leadership. Proactively identify opportunities to improve system performance or customer satisfaction. Qualifications Minimum of 2 years' experience as a Residential Electrical Service Technician. Demonstrated skill in electrical troubleshooting and diagnostics in residential settings. Strong knowledg e of NEC codes and compliance requirements. Recognized for high-quality workmanship, professionalism, and safety. Excellent customer service and communication skills. Valid Driver's License and clean driving record. Must pass a background check and drug screening. Willingness to work independently and travel to various residential job sites. Preferred Qualifications Journeyman Electrician License (as required by state or local jurisdiction). Experience using field service management apps or reporting software. Bilingual (English/Spanish) is a plus. Working Conditions & Physical Requirements Work is performed in both new builds and occupied homes; must maintain a professional and respectful demeanor in customer-facing environments. Must be comfortable working in attics, crawl spaces, and tight areas within existing structures. Requires frequent driving between job sites and homeowner residences. Must be able to lift and carry up to 50 pounds and work with hand and power tools. Ability to stand, walk, crouch, and climb ladders as part of routine troubleshooting and repairs. May be exposed to various environmental conditions, including heat, cold, and outdoor weather during inspections or exterior work. Requires use of company vehicle and strict adherence to driving and safety policies.