Commercial Kitchen Equipment Associate Service Technician

Why you'll love it here! Competitive compensation Portal to portal pay Overtime opportunities Company vehicle Company credit card for all travel expenses Company cell phone Medical, dental, vision benefits from Day One! 401(k) with company match Paid time off and holidays Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training Tuition reimbursement for additional certifications Career progression opportunities into a Service Technician, Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

POSITION SUMMARY

The Associate Service Technician reports to the Service Manager Located in Houston, TX Field Based - Full Time Travel up to 25% required On Call rotation nights and weekends The Associate Service Technician - Hot Side is an entry-level field technician responsible for supporting the maintenance, and repair of commercial cooking equipment. Working under the guidance of senior technicians and service leadership, this role develops hands-on technical skills while delivering high-quality service to restaurant, healthcare, education, and institutional clients.

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

Assist with diagnosing and repairing commercial cooking equipment including ovens, fryers, grills, steamers, and ranges. Perform preventive maintenance on hot-side kitchen equipment. Replace basic components such as thermostats, heating elements, switches, valves, and wiring. Follow schematics and manufacturer specifications under supervision. Participate in on-the-job training with Lead and Senior Technicians. Complete manufacturer certification programs as assigned. Build foundational electrical, gas, and mechanical troubleshooting skills. Maintain safety standards and proper tool usage. Provide professional, courteous service at customer locations. Communicate service updates clearly to customers and internal teams. Maintain a clean and organized work area at job sites. Accurately complete digital work orders and service documentation. Maintain service vehicle cleanliness and proper inventory levels. Adhere to company safety policies and industry regulations.

REQUIRED QUALIFICATIONS

1+ years of mechanical, electrical, or related technical experience. Trade school, technical program, or apprenticeship preferred. Basic understanding of electrical systems and gas components. Ability to read basic wiring diagrams and schematics (preferred). Valid driver s license with acceptable driving record. Ability to lift up to 75 pounds and work in commercial kitchen environments.

PREFERRED QUALIFICATIONS

Strong mechanical aptitude and troubleshooting interest. Willingness to pursue industry certifications. Customer-focused mindset. Team-oriented with strong communication skills.

CORE COMPETENCIES

First-time fix mindset Time management and route efficiency Customer Relations management Safety-focused and detail-oriented Ability to work independently Team collaboration Accountability and ownership #MKIndeed