AR/Collections Analyst

Hannah Savage with Robert Half is working with a fast growing organization who's looking for an AR/Collections Analyst to join their team in Victor, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring billing accuracy, and supporting credit operations. This position offers an excellent opportunity for professionals with experience in collections and credit analysis to contribute to a dynamic manufacturing environment.

Responsibilities:

• Generate and process accurate customer invoices and credit memos in alignment with established billing policies and schedules.
• Investigate and resolve billing discrepancies, collaborating with Customer Service, Sales, and Finance teams to ensure corrections are implemented.
• Manage the credit application process by coordinating directly with customers and third-party vendors to ensure accurate submissions.
• Maintain customer credit records and documentation while monitoring credit exposure and escalating issues to management as needed.
• Prepare monthly reports, dashboards, and reconciliations to support accounts receivable operations and month-end close activities.
• Conduct advanced research and analysis to improve reporting accuracy and provide operational insights.
• Develop and update standard operating procedures for AR functions, including workflows and process documentation.
• Coordinate and deliver training sessions related to Credit, Collections, and Cash Applications, ensuring effective onboarding for new hires.
• Troubleshoot and resolve operational and system-related issues in Oracle and D365, providing clear solutions and preventative measures.
• Identify and implement process improvements to enhance automation and streamline workflows within billing, credit, and reporting functions.

For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!