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Collections Specialist

Job

Robert Half

Victor, WV (In Person)

Full-Time

Posted 8 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Hannah Savage with Robert Half is looking for a dedicated Collections Specialist to join her client's team in Victor, New York. This role involves managing customer accounts, resolving billing concerns, and ensuring timely payments. The ideal candidate will be proactive in identifying opportunities to improve processes and maintain positive relationships with clients.
Responsibilities:
  • Address and resolve basic billing disputes while escalating complex issues to the appropriate supervisor.
  • Monitor and review aging reports to ensure timely follow-up on overdue accounts.
  • Respond to customer inquiries promptly and professionally, fostering strong client relationships.
  • Identify and implement process improvements to streamline collections workflows and enhance efficiency.
  • Collaborate with the collections supervisor to complete additional assigned tasks as needed.
For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!

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