Assistant General Manager

Assistant General Manager

LIVINN HOTELS LTD - 3.0

Fridley, MN Job Details Full-time $45,760 - $49,920 a year 15 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Employee onboarding Inventory control Night audit Counting cash Staff scheduling Managing hospitality teams Team development Hiring Supervising experience Team management Decision making Front desk Hotel customer satisfaction operations Training Onboarding process management Escalation handling Staff development Performance evaluation

Full Job Description Description:

LivINN Hotels LTD is seeking a motivated Assistant General Manager to support daily hotel operations and lead front desk teams in delivering exceptional guest service. This full-time leadership role assists the General Manager, oversees staff, resolves guest concerns, and ensures company policies and service standards are met. Ideal candidates have hospitality experience, strong leadership skills, and a hands-on, service-focused approach.

Starting salary:

$45,760 - $49,920 Depending on Experience Must be available weekends, Primary Shift 3 pm - 11 pm.

Benefits Include:

Medical, Dental, Vision, Paid Life Insurance, Paid Time Off, Supplemental Benefits,401k and match.

Requirements:

Oversee daily hotel operations and assume full responsibility when the General Manager is not on site Supervise, schedule, train, and support front desk staff, night audit, and breakfast attendants Participate in hiring, onboarding, coaching, and employee development Conduct performance evaluations and provide ongoing feedback Monitor reservations, check-ins, activity logs, and shift transitions Resolve guest concerns, complaints, and escalations professionally Review and verify employee timecards and department schedules Ensure accuracy in cash handling, safe counts, and key control Maintain inventory and ordering supplies as needed Enforce company policies, procedures, and service standards Promote teamwork, accountability, and ethical conduct Qualifications Minimum of 2 years of hospitality or related industry experience Previous supervisory or leadership experience preferred Strong communication, organizational, and customer service skills Ability to work independently and make sound operational decisions Comfortable handling guest conflicts and high-pressure situations Ability to cover shifts on short notice when needed Ability to maintain required quality metrics Must pass a background check

Physical Requirements:

Ability to sit or stand for extended periods Ability to lift up to 50 pounds Ability to bend, stoop, kneel, and perform light physical tasks as needed

Work Environment & Expectations:

Fast-paced hospitality environment Requires flexibility in scheduling, including evenings, weekends, and holidays