Assistant General Manager

Assistant General Manager Full-Time |

Snow Mountain Market Location:

West Dover, VT Reports to:

General Manager Salary Range:

$60,000 - $70,000 annually

Benefits:

Eligibility for a comprehensive benefits package, including healthcare and paid time off About the Role Snow Mountain Market is preparing for an exciting relaunch, and we are seeking an Assistant General Manager to help lead the next chapter of this longstanding community store. This role is about more than helping run a grocery store. It's about helping build a place where people want to work — where team members are treated with respect, paid fairly, trained well, and supported in their growth. We believe great customer experiences start with engaged employees, and the Assistant General Manager plays a central role in supporting that environment. The Assistant General Manager will be a key supporting leader in the relaunch and long-term success of Snow Mountain Market, with meaningful influence over store operations, culture, merchandising, customer experience, and day-to-day execution. This is an opportunity to blend strong operational discipline with a community-focused, people-first mindset. This isn't a clipboard-and-checklist role — it's a hands-on leadership position where you'll help set the tone for how this store feels, inside and out. Key Responsibilities Store Operations & Leadership Support the General Manager in leading all day-to-day store operations, ensuring a safe, clean, organized, and welcoming environment Set clear expectations and lead by example across all departments in the General Manager's absence and alongside them daily Assist with implementation and enforcement of Standard Operating Procedures (SOPs), ensuring consistent execution, accountability, and safety Help ensure compliance with all local, state, and federal regulations, including food safety, liquor licensing, labor laws, OSHA, and health department requirements Uphold consistent standards for opening/closing procedures, cash handling, sanitation, and store security Team Building, Supervision & Culture Assist in managing and retaining a strong, diverse, and reliable team Supervise and support hourly staff through coaching, training, and performance management Help foster a workplace culture rooted in respect, trust, accountability, and teamwork Support the building of effective schedules that meet business needs while respecting labor budgets and work-life balance Assist in conducting performance evaluations and addressing disciplinary issues fairly and consistently with partnership of GM Participate in regular staff and leadership meetings to ensure alignment and communication Customer Experience & Community Presence Model and reinforce high standards for friendly, professional customer service Maintain a visible presence on the sales floor, especially during peak periods Assist in responding to customer feedback and concerns with care and professionalism Help reinforce Snow Mountain Market's identity as a welcoming, high-quality, community-oriented store Merchandising, Purchasing & Inventory Support the General Manager in overseeing ordering, receiving, inventory control, and merchandising across all departments Assist in coordinating purchasing with department leads to meet sales, margin, and inventory goals Help ensure accurate receiving, invoice review, returns, and credits Monitor shrink, waste, and inventory accuracy, escalating concerns as needed Financial Management Assist in managing labor, controllable expenses, and store-level financial performance Review sales, margins, and operating reports alongside the General Manager, supporting corrective action when needed Help ensure payroll, timekeeping, and labor reporting are accurate and timely Qualifications & Experience 2+ years of leadership experience in grocery, retail, food service, or hospitality Experience supporting team management, scheduling, and daily operations Strong people skills and clear, effective communication Basic understanding of retail financials, labor management, and inventory control Hands-on leadership style; comfortable working on the floor Comfort learning and working with point-of-sale, scheduling, inventory, and reporting systems Ability to lift up to approximately 25 pounds, with reasonable accommodations available Comfort working in a fast-paced retail environment that includes walk-in coolers and freezers, occasional outdoor receiving, and standing for extended periods Ability to work nights, weekends, and be responsive outside store hours as needed Experience with store openings, relaunches, or turnarounds is a plus What We Offer A key supporting leadership role in a well-known community market Competitive compensation of $58,000 - $65,000 annually, commensurate with experience, plus comprehensive benefits eligibility A collaborative ownership and management team that values transparency and long-term thinking The chance to help build something meaningful for employees, customers, and the West Dover community Snow Mountain Market is an equal opportunity employer committed to creating an inclusive workplace. Candidates must be legally authorized to work in the United States.

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

West Dover, VT 05356 (Required)

Work Location:

In person