Assistant Manager, Non-Exempt

Assistant Manager, Non-Exempt Playa Bowls - 3.4 Wilmington, NC Job Details Full-time 1 day ago Qualifications Retail sales transactions Food handling Finished product defect inspection Quality assurance within food and beverage industry Staff scheduling Mid-level Performance management Cash register Hiring Store opening/closing procedures Driver's License Plating Receiving shipments Materials management in food and beverage Equipment maintenance Deposits POS systems Communication skills Staffing management Overseeing training Food service management Customer complaint resolution Staff development Full Job Description

WHO WE ARE

Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.

WHAT WE OFFER

Tips:

Our awesome staff + our awesome guests = a lot of tips!

Development:

Our Playa Bowls training program will allow you to grow your skills to use in any career!

Fun Environment:

We are always dancing, smiling & having lots of fun!

Playa Discounts:

If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!

WHO YOU ARE

You're a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Manager , you will be doing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

WHAT YOU'LL DO

Check products to ensure consistency, palatability, and quality Investigate and resolve complaints regarding food quality, service, and accommodations Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it's up to Company Standards Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation Review work procedures and operational problems to determine ways to improve service, performance, or safety Perform some food preparation or service tasks Maintain food and equipment inventories Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performances Arrange for equipment maintenance and repairs, and coordinate a variety of services Utilize POS system, operate cash register and make bank deposits. Adhere to company opening and closing procedures and maintain accompanying records

WHAT YOU'LL BRING

Previous Managerial Experience Valid Driver's License A Team Player Great Customer Service Knowledge of Supply Chain Personnel and Human Resources Duties Communication and Active Listening Skills Critical Thinking Most importantly, FUN

REQUIREMENTS

Must pass the ServSafe certification within 3 months of employment. Must be available to work weekends

ESSENTIAL PHYSICAL FUNCTIONS

Must be able to remain in a stationary position for prolonged periods of time Must be able to lift or otherwise move 25-40 pounds occasionally Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters. MISSION Inspire and support our communities one bowl at a time. VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol "Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."