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Automotive Service Advisor

Job

Fernelius Auto Group

Cheboygan, MI (In Person)

Full-Time

Posted 1 week ago (Updated 8 hours ago) • Actively hiring

Expires 6/12/2026

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Job Description

Automotive Service Advisor We are seeking an experienced Automotive Service Advisor who thrives in a fast‑paced dealership environment and is committed to delivering exceptional customer service while driving service department performance. Key Responsibilities Greet customers and assess vehicle service needs Write accurate and detailed repair orders Communicate recommended services and repairs in a clear, professional manner Act as the liaison between customers and technicians Upsell maintenance and repair services ethically and effectively Monitor repair progress and provide timely customer updates Maintain CSI standards and ensure a positive service experience Qualifications Previous Automotive Service Advisor experience strongly preferred Strong customer service and communication skills Ability to multitask in a high‑volume service department Sales‑minded with a focus on customer trust and retention Proficient with dealership DMS systems Valid driver's license Compensation & Benefits Competitive base pay plus commission or performance incentives Medical, dental, vision, and 401(k) Paid time off Ongoing training and career growth opportunities Why Join Our Team? We offer a supportive dealership environment, strong service traffic, and the opportunity to grow within a respected organization. If you're customer‑focused, motivated, and ready to succeed, we want to hear from you. Apply today to join our service team.
Benefits:
Dental insurance Health insurance Vision insurance
Work Location:
In person

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