Automotive Service Advisor / Writer

Date posted: May 12, 2026

Pay:

$60,000.00 - $120,000.00 per year Job description: Spirit Lake Ford CDJR is looking for a qualified and motivated Service Advisor to join our growing team. As a proud American Brand Dealer, we are committed to delivering outstanding service while providing our employees with a great work environment with the ability to grow with in our growing organization. We are long noted for our training, paid training and support. We are part of Coleman Auto Group and have many opportunities for transfers and growth.

Benefits:

Competitive pay Paid training and certification assistance Long-term career growth opportunities Modern shop with highly qualified technicians Employee discounts on vehicles, parts, and service Health insurance PTO and sick leave

Dental Responsibilities:

Greet customers promptly and professionally Obtain accurate customer and vehicle information Clearly document all vehicle symptoms as described by the customer Recommend maintenance based on vehicle age, mileage, and service history Prepare complete and accurate cost estimates for labor and parts Establish and communicate follow-up timelines with customers Monitor the progress of each vehicle and provide timely updates to client. Ensure the final invoice matches the work completed on the repair order Clearly explain all repairs and charges to customers at vehicle pickup

Qualifications:

Previous experience as a service advisor is preferred. Must have an outgoing, positive, and friendly personality. Strong customer service and communication skills. Basic automotive knowledge helpful. High level of personal and professional integrity Comfortable working in a fast-paced, team-oriented environment Basic computer skills and willingness to learn new systems Ability to lift 50 pounds and remain on your feet for extended periods

About Spirit Lake Ford Chrysler Dodge Jeep Ram:

We are a part of something bigger. We are owned and operated locally by the Coleman Auto Group. Our kids go to school right here in town. Family and community is very important to us. We stand for excellence in our chosen field. We are experts in the service industry and we train our people to become experts as well. We look forward to hearing from you.

Job Type:

Full-time Benefits:

Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person

Pay:

$60,000.00 - $120,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Professional development assistance Referral program Vision insurance

Experience:

Service or sales: 1 year (Preferred)

Location:

Spirit Lake, IA 51360 (Preferred)

Work Location:

In person