BA - Dining Attendant - PT

SUMMARY A

Dining Attendant welcomes and seats customers, checks reservations, helps manage the wait list when the restaurant is busy, and ensures that all parties are seated evenly across the restaurant, so no server is overloaded with work and the workload is fair.

DUTIES & RESPONSIBILITIES

Greets guests as they enter the restaurant. Provides guests with menus and ensures they are seated comfortably. Take drink orders for guests as they wait or direct them to the bar area as necessary. Must have strong knowledge of menu items and specials. Will take requested reservations for breakfast, lunch, or dinner. Plans and organize reservations on restaurant seating chart. Maintains restaurant's seating chart throughout the shift. Notify waiting guests when a table is ready. Keeps the hostess station neat, clean, organized and stocked. Assists in rearranging tables for large parties. Reports any problems or issues to Restaurant Manager. Attend staff meetings. Assists in setting up and cleaning up the restaurant during opening and closing shifts, respectively. Responsible for providing legendary dining service to all customers in an efficient, courteous and professional manner. Maintains professional but friendly demeanor. Addresses and resolves customer concerns and complaints. Keeps in contact with other servers on duty to make sure the seating chart is balanced and fair. Thanks, guests, for dining at the restaurant when they leave. Maintains teamwork effort. Other duties as assigned. EDUCATION and/or

EXPERIENCE

Prior cash handling experience preferred. Prior restaurant service experience is helpful but not necessary.