BA - Marina Attendant - Seasonal

SUMMARY To provide day-to-day excellent customer service to all Marina guests. To keep the marinas, docks, shores, KwaTaqNuk patio areas clean, maintained and appealing to guests.

DUTIES & RESPONSIBILITIES

Maintains guest contact, providing excellent customer service and responding in a courteous and timely manner. Knowledgeable with the Flathead Lake area, history, points of interests and sights. Promote the Shadow & KwaTaqNuk Resort specials, events, and promotions. Knowledgeable of The Shadow's schedule, ticket pricing, etc. Clean daily all docks of spider webs and insects including slip areas and Shadow boardwalk. Daily cleaning of shorelines, around/under docks, boat launch areas; remove floating wood, garbage, and debris from water. Sweep off docks daily, including slip areas and Shadow boardwalk. Power washes all docks including slip area and Shadow boardwalk. Check all boat slips daily, ensuring boats are secured. Check to make sure all boats are in assigned slips. Daily inspection of fuel systems, fuel intake tank, pumps, and inspection under gas pumps for water and/or leaks. Routinely check fuel inventory. Turn on fuel pumps. Daily cleaning of gas shop/office. Sweep and clean cement pads. Know fuel prices. Refuel boats. Keep fuel docks, docks, slips and areas clean throughout shift. Pick up all trash and fallen branches. Check port-a-potties daily for trash and remove as needed. Empty all trash cans as needed, placing full trash bags in compacter or designated area. Sweep patio and cement walking areas. Power wash patio, cement walking areas and boat launch areas. Sweep and power wash all picnic tables. Assist with keeping patio tables, chairs, and patio area clean. Water all potted plants daily. Check RV slots daily for trash/debris; removing any trash/debris. Mow and weed eat marina and dock areas as needed. Be safety conscious always. Responsible for accurate register (till) transactions for cash and credit cards. Responsible for accurate receipts for daily shift transactions. May need to assist guests boarding & disembarking. May need to assist with emergency situations. Must adhere to employee appearance and dress code. Other duties as assigned. EDUCATION and/or

EXPERIENCE

High School diploma or equivalent required. Must be 18 years of age. Previous marina experience is preferred.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Excellent customer service skills. Ability to follow written & oral instructions and/or directives. Problem solving. Excellent verbal & interpersonal skills. Strong team player. Math skills. Cash handling experience. Knowledge of safety & emergency procedures. Must know how to swim.

CERTIFICATES, LICENSES & REGULATIONS

Required First Aid & CPR training within two weeks of hire. Required Spill Response training within two weeks of hire. Required to watch Customer Service video. Must complete POS training. Must complete Cash handling training. This individual as a condition of employment will be subject to random drug testing. It is always the responsibility of the employee to have all documents current and valid.