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Office Coordinator Acadia Care Group | Arizona About Acadia Care Group Acadia Care Group is a growing organization dedicated to providing quality care and support to individuals with developmental disabilities throughout Arizona. We provide services including Respite Care, Habilitation, and Attendant Care through Arizona's Division of Developmental Disabilities (DDD) and AHCCCS. We pride ourselves on professionalism, teamwork, and delivering exceptional service to the individuals and families we support. Position Overview Acadia Care Group is seeking a friendly, dependable, organized, and detail-oriented Office Coordinator to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage multiple responsibilities in a busy office environment. This position involves answering incoming calls, reviewing and processing paperwork, maintaining accurate records, and assisting with general office operations. We are looking for someone who takes pride in their work, pays attention to detail, and understands the importance of providing excellent customer service. Essential Duties & Responsibilities Answer incoming telephone calls promptly and professionally, directing inquiries to the appropriate departments. Provide courteous and helpful assistance to members, families, employees, service providers, and other callers. Review incoming paperwork and documentation for accuracy and completeness in accordance with established office procedures. Identify missing, incomplete, or incorrect information and assist with obtaining necessary corrections. Perform data entry, scanning, filing, and general document processing. Maintain accurate and organized electronic and physical records. Assist with preparing, organizing, and distributing office documents and correspondence. Provide general administrative support to various departments. Monitor and follow up on outstanding paperwork and administrative requests. Maintain confidentiality of sensitive member, employee, and company information. Assist with daily office organization, supplies, and routine administrative activities. Manage multiple assignments while maintaining accuracy and meeting deadlines. Perform additional office duties and special projects as assigned. Required Skills & Qualifications Minimum of two years of experience in an office, administrative, receptionist, or similar position. Excellent telephone etiquette and customer service skills. Strong attention to detail, particularly when reviewing documents and entering information. Proficiency in Microsoft Word, Excel, Outlook, and Google Workspace. Minimum typing speed of 40 words per minute with a high degree of accuracy. Strong organizational and time-management skills. Excellent verbal, written, and interpersonal communication abilities. Ability to multitask and remain organized in a fast-paced office environment. Friendly, professional, and approachable demeanor. Ability to work independently while contributing to a team-oriented environment. Dependable, punctual, and committed to consistent attendance. Ability to handle confidential information with professionalism and discretion. Strong problem-solving skills and willingness to take initiative. Reliable transportation to meet work attendance requirements. Ability to successfully complete applicable background screening and employment reference checks. Ability to satisfy applicable pre-employment drug screening requirements. Preferred Qualifications Previous experience in healthcare, human services, or a related office environment. Familiarity with Arizona DDD and AHCCCS programs. Experience reviewing and processing administrative documentation. What We Value At Acadia Care Group, we believe that the quality of our organization begins with the people who represent it. We value team members who demonstrate:

Professionalism:

Treating everyone with courtesy, patience, and respect.

Dependability:

Being punctual, reliable, and accountable for assigned responsibilities. Attention to

Detail:

Ensuring paperwork and records are accurate and complete.

Initiative:

Recognizing what needs to be done and taking appropriate action.

Teamwork:

Supporting coworkers and contributing to a positive office environment.

Integrity:

Maintaining confidentiality, honesty, and high professional standards. Join Our Team If you are an organized, friendly, and dependable individual who enjoys working with people, maintaining accurate records, and contributing to a professional office environment, we encourage you to apply. At Acadia Care Group, every team member plays an important role in helping us provide exceptional service to the individuals and families who depend on us. Acadia Care Group is an Equal Opportunity Employer. Employment decisions are made in accordance with applicable federal and state laws.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Work Location:

In person