Office Administrator Laguna Hills, CA 92653 $25
- $30 an hour
- Full-time Apply with Indeed Construction Service Coordinator / Dispatcher Gerhard Electric Laguna Hills, CA Onsite Position $25
- 30 per hour + benefits Gerhard Electric is an established electrical contractor serving Orange County.
We are looking for a dependable, highly organized Construction Service Coordinator / Dispatcher to help manage customer service, scheduling, dispatching, follow-up, and day-to-day office administration. This is not just a receptionist position. We are looking for someone who can help keep customers, technicians, schedules, and office tasks organized and moving forward. Responsibilities Answer incoming customer calls in a friendly and professional manner Schedule and dispatch electricians to service calls Communicate with customers regarding appointments, arrival times, and job updates Coordinate technician schedules and make adjustments throughout the day Enter and maintain customer and job information in Housecall Pro Follow up on estimates, service requests, open jobs, and customer questions Maintain organized digital files, customer records, and office documentation Assist with emails, spreadsheets, documents, and general administrative tasks Assist with basic invoicing and QuickBooks-related administrative work Help improve office systems, procedures, and customer follow-up Use technology and AI tools such as ChatGPT to improve organization and efficiency Qualifications Excellent customer service and telephone communication skills Strong computer and technology skills Highly organized with excellent attention to detail Ability to multitask and prioritize in a busy service environment Strong follow-through and ability to work independently Professional written and verbal communication skills Comfortable learning new software and systems Dependable, positive, and team-oriented Preferred Experience Experience working for an electrical, plumbing, HVAC, roofing, pest-control, construction, restoration, or other home-service company is strongly preferred. Experience with Housecall Pro , ServiceTitan, Jobber, QuickBooks, scheduling software, or dispatching field technicians is a plus. Construction experience is preferred but not required for the right candidate with strong customer service, organization, and computer skills. What We're Looking For The right person will be someone who enjoys helping customers, solving problems, staying organized, and keeping a busy office running smoothly. You should be comfortable taking ownership, following through on tasks, communicating with field technicians, and making sure important details do not fall through the cracks. This is an onsite position in Laguna Hills, California. To Apply Please submit your resume through Indeed or email your resume to service@gerhardelectric.com. Gerhard Electric is an equal opportunity employer.
Pay:
$25.00
- $30.00 per hour Expected hours: 30.0
- 40.
0 per week
Benefits:
401(k)
Work Location:
In person
