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Administrative
Office / Administrative Assistant
Jackson, MI
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Xcel Staffing

Office Assistant-Apartment Complex

Job Description

Job Overview We are seeking a dedicated and organized Office Assistant for an apartment complex to join our team. This role is essential in ensuring smooth daily operations, providing excellent customer service to residents and visitors, and supporting administrative functions. The ideal candidate will possess strong office management skills, be proficient in various computer applications, and demonstrate exceptional communication abilities. This position offers an opportunity to contribute to a well-maintained, welcoming community environment while developing valuable administrative expertise.
Duties:
Serve as the front desk receptionist, greeting residents, visitors, and vendors professionally and courteously Manage multi-line phone systems, directing calls efficiently and handling inquiries with tact and clarity Maintain accurate data entry records for resident information, service requests, and administrative documentation Utilize Microsoft Office Suite to prepare correspondence, reports, and other essential documents Handle bookkeeping tasks using QuickBooks or similar software to support rent collection and expense tracking Organize filing systems for resident records, lease agreements, and confidential documents ensuring easy retrieval Assist with calendar management for maintenance schedules, community events, and administrative appointments Support office management activities including supply inventory control and document proofreading Provide exceptional customer service by addressing resident concerns promptly and professionally Maintain confidentiality of sensitive information while managing clerical tasks efficiently
Qualifications:
Prior office experience within property management or a similar setting is highly desirable Proficiency in Microsoft Office (Word, Excel, Outlook), and general computer literacy Strong organizational skills with the ability to prioritize tasks effectively Excellent communication skills both in person and over the phone; bilingual abilities are a plus Experience with multi-line phone systems and phone etiquette standards Demonstrated ability to handle confidential information discreetly and responsibly Knowledge of clerical procedures such as filing, proofreading, data entry, and time management Personal assistant or administrative support experience is advantageous but not mandatory
Schedule:
Mon-Friday 9a-5p $15.00
Pay:
$15.00 per hour
Experience:
Office:
1 year (Preferred) Phone etiquette: 1 year (Preferred) Computer skills: 1 year (Preferred) Property management: 1 year (Preferred)
Work Location:
In person
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