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Front Desk Associate Club Pickleball Meriden, CT Job Details Part-time $17 an hour 4 days ago Qualifications Record keeping Computer operation Collaboration Schedule management Data entry Full Job Description About Club Pickleball Club Pickleball is an indoor pickleball facility located in the Meriden Mall, welcoming players of all skill levels. We pride ourselves on providing excellent customer service, an inclusive atmosphere, and a fun place for our community to play, connect, and enjoy the game. We are looking for a friendly, dependable, and customer-focused Front Desk Associate to join our team! As the first point of contact for members and visitors, you'll play an important role in creating a welcoming experience, supporting daily operations, and helping grow our pickleball community. The ideal candidate enjoys working with people, is comfortable handling multiple responsibilities, and takes pride in keeping the facility running smoothly. An interest in pickleball is a plus, but a positive attitude and willingness to learn are what matter most. Key Responsibilities Welcome members and visitors, assist with check-ins, and help new guests get familiar with the facility. Manage court bookings, reservations, and customer inquiries in person and over the phone. Explain membership options, pricing, court rentals, open play, leagues, events, and other club offerings. Promote memberships, programs, and events to help attract new players and encourage repeat visits. Process payments, membership sign-ups, court rentals, and retail transactions accurately. Answer phone calls and respond to emails or other customer inquiries in a timely, professional manner. Address customer questions and concerns with a friendly, solutions-oriented approach. Maintain a clean, organized, and welcoming front desk, lobby, and common areas. Assist with routine facility cleaning, including sweeping or vacuuming floors and cleaning restrooms as needed. Monitor inventory of merchandise and supplies and notify management when items need to be replenished. Perform light administrative duties, including data entry and recordkeeping. Assist with club events, programs, and other daily operational needs. Help introduce new players to the facility and occasionally assist with beginner activities or demonstrations, as needed. Work collaboratively with team members and management to provide an outstanding customer experience. Qualifications Strong communication, interpersonal, and customer service skills. Friendly, approachable, and comfortable interacting with people of different ages and skill levels. Dependable, punctual, and able to follow through on assigned responsibilities. Basic computer skills and willingness to learn our booking and membership software. Training will be provided. Ability to multitask, stay organized, and work efficiently in a busy environment. Comfortable handling payments and performing basic administrative tasks. Willingness to assist with cleaning and general facility upkeep. Ability to work independently, take initiative, and contribute to a team environment. Flexible availability, including evenings and weekends, as needed. Previous experience in customer service, retail, hospitality, or front desk operations is preferred but not required. Interest in pickleball, sports, or recreation is a plus. Benefits Competitive hourly pay. Free or discounted Club Pickleball membership. Fun, welcoming, and supportive work environment. Opportunity to learn about the pickleball industry and grow with the business. How to Apply Interested in joining our team? We'd love to hear from you! Please submit your resume through Indeed and include a brief note explaining why you're interested in the position and what makes you a great fit. You may also email your application to . We look forward to meeting you!

Job Type:

Part-time Pay:

$17.00 per hour

Work Location:

In person