We are looking for a Front Desk Coordinator to serve as the first point of contact for visitors and callers in Towson, Maryland. This position requires a detail-oriented candidate with relevant experience who can create a welcoming environment while managing front office operations with accuracy and efficiency. The ideal candidate will balance customer service, communication, and administrative support to keep daily reception activities running smoothly.
Responsibilities:
- Welcome guests, clients, and staff courteously while maintaining an organized and inviting reception area.
- Manage a multi-line phone system by answering, screening, and routing incoming calls to the appropriate contacts.
- Provide front desk support by responding to visitor inquiries and offering concierge-style assistance when needed.
- Coordinate check-in procedures and ensure guests are directed promptly and courteously.
- Handle routine administrative tasks such as relaying messages, monitoring front office activity, and supporting daily office needs.
- Maintain clear communication with internal teams to ensure accurate call transfers and timely visitor support.