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12th District court of appeals

POSITION

Receptionist-Administrative Assistant

REPORTS TO

Court Administrator STATUS:

Non-exempt

SCHEDULE

Full-time, Monday through Friday, 8:00 am to 4:00 pm

POSITION SUMMARY

The Receptionist-Administrative Assistant supports the efficient operation of the 12th District Court of Appeals of Ohio by serving as the Court's primary receptionist, engaging in communications with court users and justice system partners, providing administrative support to the mediation attorney, maintaining mediation attorney case management records, and assisting with docketing functions. This position serves as an important point of contact for judges, court staff, attorneys, litigants, court partners, and members of the public.

RECEPTION AND CUSTOMER SUPPORT

• Manage the reception area and maintain a professional and welcoming environment for court visitors.
• Receive and direct telephone calls and visitors.
• Provide courteous, professional, and impartial assistance to attorneys, litigants, court partners, and members of the public.
• Respond to routine inquiries regarding Court operations, publicly available case information, and Court procedures.
• Process incoming correspondence and deliveries.

MEDIATION ADMINISTRATIVE ASSISTANT

• Provide administrative support for the Court's mediation attorney.
• Enter mediation case information and motions in the Court's case management system.
• Prepare, process, and distribute mediation letters, scheduling notices, and orders.
• Ensure mediation conference rooms remain tidy and properly restored after each use. case management support and docketing
• Provide administrative support for the Court's procedural motions and case management work.
• Enter new case information and motions in the Court's case management system.
• Prepare, process, and distribute court orders.
• Provide backup support for docket clerk functions as needed.

GENERAL SUPPORT

• Assist Judicial/Administrative Assistants as necessary.
• Assist with planning and coordination of the Court's annual conference.
• Perform other duties and special projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent verbal and written communication skills.
• Professional customer service and public-facing communication skills.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, and Teams.
• Ability to learn court case management, document management, and other software utilized by the Court.
• Excellent typing and computer skills with a strong focus on detail and accuracy.
• Strong organizational skills and ability to prioritize duties.
• Ability to exercise sound judgment and maintain confidentiality.
• Ability to establish effective working relationships.
• Demonstrated reliability, professionalism, and adaptability.
• Punctual and regular attendance during Court hours, 8:00 am to 4:00 pm.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required.
• Associate degree in business administration, public administration, legal studies, office administration, or related field preferred.
• Prior experience in a court, legal office, government agency, or professional administrative environment preferred.
• Equivalent combinations of education and experience may be considered.

PHYSICAL REQUIREMENTS

• Ability to communicate effectively in person, by telephone, and in writing.
• Ability to remain in a stationary position and do computer work for extended periods of time.
• Ability to operate standard office equipment such as multiline phone system, computer, printer, postage machine, and copy machine.
• Ability to move about the Court facility to access office machinery.
• Ability to occasionally life and carry up to 20 pounds.

COURT EXPECTATIONS OF EMPLOYEES

• Adhere to all Court policies, procedures, and ethical standards.
• Demonstrate professionalism, integrity, impartiality, and respect.
• Maintain constructive working relationships.
• Demonstrate a commitment to public service and the mission of the judicial branch.
• Exercise sound judgment and maintain confidentiality.
• Manage workload effectively and complete assignments accurately and timely.

AT-WILL EMPLOYMENT

The 12th District Court of Appeals is an at-will employer dedicated to building a highly skilled and motivated team. The Court is committed to maintaining staff continuity and fostering an ethical, professional, and impartial workplace.

COMPENSATION

This position has a minimum starting salary of $55,000.00, depending on experience, and a comprehensive State of Ohio benefits package. The 12th District Court of Appeals is an equal opportunity employer.

APPLICATION REQUIREMENTS

Submit letter of interest and resume via email by close of business on November 6, 2026 to: Susan Kowalski, Court Administrator position@12thdca.com 12th

District Court of Appeals Pay:

From $55,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person