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Administrative
Receptionist
Tigard, OR
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Now viewing: Experienced Veterinary Receptionist
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Hearthstone Veterinary Hospital

Experienced Veterinary Receptionist

Job Description

We are seeking a full-time dedicated and compassionate Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will play a crucial role in providing exceptional care to our animal patients. Our hospital is open M-F (8:30am-6pm). Our clinic is a small, one-doctor hospital that uses Ezyvet as our practice software. We have a gorgeous Olympic dentistry table with Midmark digital dental x-ray, a beautiful GE ultrasound, a small in-house laboratory, digital radiology and an amazing clientele. Our practice is walking distance to Progress Ridge (with amazing restaurants and shops) as well as walking trails and other amenities. We offer PTO as well as medical, vision and dental insurance. This is an exciting opportunity for individuals passionate about animal welfare and veterinary medicine. Wages start at $19/hr and go up depending on level of experience. What are we looking for in a candidate? Demonstrates a warm, positive demeanor with strong interpersonal skills and a compassionate approach to client/patient care. Strong communication skills to accurately and timely relay messages between clients and staff Possesses a high level of attention to detail and accuracy. Ability to accurately assess client needs and prioritize urgent care as needed Consistently punctual and dependable, with a strong sense of responsibility and commitment to attendance. Ability to multitask effectively in a fast-paced environment, including phone management, client check-in/out, and payment processing. Demonstrated experience in accurate and responsible cash handling, including processing payments and maintaining financial records. Maintains a clean, organized, and welcoming reception area to ensure a positive client/patient experience. Adheres to all practice policies, procedures, and protocols to ensure compliance, safety, and consistency in daily operations.
Responsibilities:
Schedule appointments thoughtfully, considering urgency and workflow Answer and manage multi-line phones while greeting clients and assisting walk-ins Communicate professionally and empathetically via phone, email, and in person Update and maintain accurate patient records, including vaccinations, microchips, and contact info Process payments and financial records Manage email, voicemail, and digital communications in a timely and organized manner Perform general clerical duties such as scanning and data entry Sit for extended periods at a workstation as needed
Job Type:
Full-time Pay:
From $19.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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