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Receptionist/Front Counter Assistant

HQ Aero Management Inc.

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Jane Lew, West Virginia

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PERMANENT

Updated 09/03/2026

Job Description

Job Summary

Receptionist/Front Counter Assistant

Job Summary:

HQ aero is currently recruiting for a Receptionist/Front Counter Assistant in Jane Lew, WV

Responsibilities:

As the Receptionist/Front Counter Assistant, you are responsible for:

Greeting Clients

Manage the front desk area and processes

Answering incoming phone calls

Creating customer repair orders

Scanning in Vehicles (Record mileage, VIN, etc) and inputting in system

Assisting in receiving in parts

Organizing parts per work order

Managing CORE part returns

Tracking mechanics time on tickets and ensuring they stay within approved time

General customer interactions

Receiving customer payments

Making appointment reminder calls

Knowledge, Skills & Abilities:

Familiarity with Microsoft Office Suite, especially Outlook and Excel

Organizational skills

Ability to multitask

Computer skills

A friendly, positive attitude is a must!

Qualifications, Experience & Requirements

2+ years of experience providing administrative or clerical support preferred but wiling to train

Experience in an auto body or mechanic shop is a plus

High School Education or GED

Must pass a drug test and criminal background check

Job Type:

Contract

Full Time

DISCLAIMER

This job description indicates the general nature and level of work expected by the successful applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the successful applicant. The successful applicant may be asked to perform other duties as required.

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