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Board Member
Minneapolis, MN

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Walk-In Counseling Center

Board Member or Board Member/Treasurer

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Job Description

Board Member (Volunteer) or Treasurer (Volunteer, no bookkeeping)
  • Minneapolis, MN
  • Hybrid
  • 3-year term Join the Walk-In Counseling Center Board of Directors and help shape our future at this dynamic time!
For 56 years, Walk-In Counseling Center has done something simple and radical to help our community: anyone who needs to talk to a counselor can walk in or log on and be seen. Free. Anonymous. No appointment, no insurance, no paperwork standing in the way. We are a small organization with a long reach, a deep history, and a clear path to grow. We're looking for strategic thinkers, connectors, and doers to help lead us in what comes next, including a financially minded leader ready to serve as our Treasurer . About Walk-In Walk-In Counseling Center has provided free, anonymous, no-appointment mental health counseling in the Twin Cities for 56 years. We serve about 1,500 clients a year through more than 100 volunteer clinicians organized into thirteen clinical teams, in person at our Minneapolis home and virtually. Our model is powered by people who give their time: licensed counselors, graduate students and new clinicians building toward licensure, and community volunteers who keep every clinic running. We believe personal healing is a pathway for collective transformation, and that the clinicians who make that work possible deserve a community that holds them well. Learn more at walkin.org . Why now Walk-In is at an intentional inflection point, and new board members will help shape it. Over the past year we have:
  • Added dedicated clinical supervision leadership and begun building a supervision model that grows the next generation of mental health clinicians
  • Revamped our governance and operational foundation by amending our bylaws, modernizing our employee handbook, and formalizing roles and pay scales for every staff position
  • Begun investing in the technology and partnerships that will help us carry free, barrier-free counseling to more Minnesotans through a statewide, virtual presence The next three years bring real decisions: how we grow sustainably, how our physical space and virtual services work together, and how we fund a model that has never charged a client for the services we provide.
This is a board seat where your judgment will matter. Who we're looking for We are continuing to build a board of people who will listen carefully and bring energy as well as expertise to our work. You may see yourself fitting into one (or all three) of these groupings: Strategic thinkers who see the big picture, listen closely, ask the hard question kindly, and help weigh tradeoffs as we plan for growth Connectors who open doors to funders, partners, employers, and peers, and who love telling the Walk-In story Doers who roll up their sleeves on a committee or project; on a small, nimble team, your contribution is visible and it counts Prior board experience is not required. Curiosity, follow-through, and a belief that mental health care should be free and accessible to everyone are. If you're ready for your first board seat, Walk-In is a strong place to grow as a board leader. We're large enough that you'll work on real governance questions, from budgets and staffing to facilities and growth, and small enough that you'll see the whole organization and work closely with the Executive Director and fellow directors.
A special invitation:
Treasurer Every seat on our board matters. One is especially important right now: we're looking for a board member who is ready to step into the role of Treasurer . The Treasurer is a key part of our leadership team. In this role, you would:
  • Oversee Walk-In's finances and the accuracy of our financial records
  • Review financial reports prepared by staff and present our financial condition to the board
  • Chair the Finance Committee and guide the board's review and approval of the annual budget
  • Serve on the Executive Committee alongside the board's other officers You won't be keeping the books.
Walk-In has a strong bookkeeping team in place and a reputable partner for taxes and annual reporting; the Treasurer provides oversight, perspective, and a steady hand. A background in accounting, finance, banking, or nonprofit financial management is ideal. If you have the skills but haven't served as a treasurer before, we'd still love to hear from you. The board can elect a Treasurer at any point in the year, so the right candidate could step into the role soon after joining. Expertise we're especially seeking We welcome applicants from every background. Right now, we're especially interested in experience in one or more of these areas:
  • Finance, accounting, or nonprofit financial management
  • Fundraising, philanthropy, and major donor or corporate relationships
  • Law, human resources, or nonprofit governance and risk
  • Technology, data, or digital service delivery
  • Real estate, facilities, or capital planning
  • Growth strategy, partnerships, or scaling programs statewide
  • Marketing, communications, and social media We also value mental health professionals and people with the lived experience of mental health challenges or of using community-based care.
Those perspectives keep us honest about who we serve. What board service looks like
Term:
Three years, renewable for up to three consecutive terms
Meetings:
At least six board meetings a year (with remote participation welcome) plus an annual meeting in November that may be paired with a board retreat
Committees:
Contribute through a committee that fits your strengths, such as Finance, Development, Governance, Strategic Planning, or Program Giving and fundraising: We ask every board member to make a personal gift to Walk-In each year, at whatever level is meaningful to them, and to champion our fundraising by opening doors and making introductions
Stewardship:
Help set direction and policy, oversee financial health, and support and evaluate the Executive Director Good governance: Complete an annual conflict of interest disclosure and keep sensitive organizational and client information confidential Walk-In carries Directors and Officers (D&O) liability insurance for its board. What you'll gain Real influence at a moment when board decisions will shape Walk-In for years to come A close-up view of your impact; at an organization our size, you'll see your ideas put to work Connection to a community of more than 100 clinicians and volunteers who show up for strangers every week Colleagues on the board who care about mental health, equity, and building something that lasts Board experience that carries forward: budgets, policy, executive oversight, and strategic decisions at an organization with a 56-year track record and a governance foundation built for growth How to apply Send your resume and a short note about why Walk-In matters to you and what you'd bring to the board to Kate Fischer, Executive Director, at kfischer@walkin.org . We review applications on a rolling basis and will reach out to set up a conversation. Know someone who would be a great fit? Please pass this along. Walk-In's board strives to reflect the communities we serve, including diversity of race, ethnicity, gender identity, sexual orientation, age, geography, socioeconomic background, professional expertise, and lived experience with mental health challenges. We warmly encourage people from all of these communities to apply.

Benefits

  • Dental Insurance