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Dispatcher
Gwinn, MI

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DICE Resource Holdings, LLC

Central Station Alarm Dispatcher

Job Description

DICE Resource Holdings, LLC is looking to hire a Central Station Alarm Dispatcher. The primary function of the dispatcher is to promptly answer incoming emergency/alarm calls. The ideal candidate will need to be experienced in basic computer skills, have excellent customer service skills, and pass a background check. Must be able to work overtime, extra shifts, holidays, and weekends. This is a 24/7 call center environment that requires individuals to sit for long periods of time.
Pay:
$16.00 per hour
Schedule:
2 positions available Three shifts available 2pm - 10pm 10pm - 6am
RESPONSIBILITIES
  • Provide excellent customer service
  • Effectively communicate over the phone and email
  • Promptly and professionally answer incoming calls
  • Contact emergency services and appropriate personnel when applicable
  • Promptly document all events and responses
  • Complete additional tasks as assigned
  • Punctual and reliable attendance is critical
QUALIFICATIONS
  • High school diploma or equivalent
  • Minimum one year experience in dispatch or call center environment
  • Strong written and verbal communication
  • Knowledge of basic computer functions
  • Must be able to work overtime as needed
  • Must be able to work Holidays and Weekends as needed
  • Must Pass Background Check DICE Resource Holdings, LLC is an Equal Opportunity Employer.
All Qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis or characteristic protected by law.
Job Type:
Full-time Pay:
From $16.00 per hour
Benefits:
Paid time off Application Question(s): Are you available to work overtime, weekends, and holidays? Which shift are you most interested in? Ability to
Commute:
Gwinn, MI 49841 (Required)
Work Location:
In person