DICE Resource Holdings, LLC is looking to hire a Central Station Alarm Dispatcher. The primary function of the dispatcher is to promptly answer incoming emergency/alarm calls. The ideal candidate will need to be experienced in basic computer skills, have excellent customer service skills, and pass a background check. Must be able to work overtime, extra shifts, holidays, and weekends. This is a 24/7 call center environment that requires individuals to sit for long periods of time.

Pay:

$16.00 per hour

Schedule:

2 positions available Three shifts available 2pm - 10pm 10pm - 6am

RESPONSIBILITIES

• Provide excellent customer service
• Effectively communicate over the phone and email
• Promptly and professionally answer incoming calls
• Contact emergency services and appropriate personnel when applicable
• Promptly document all events and responses
• Complete additional tasks as assigned
• Punctual and reliable attendance is critical

QUALIFICATIONS

• High school diploma or equivalent
• Minimum one year experience in dispatch or call center environment
• Strong written and verbal communication
• Knowledge of basic computer functions
• Must be able to work overtime as needed
• Must be able to work Holidays and Weekends as needed
• Must Pass Background Check DICE Resource Holdings, LLC is an Equal Opportunity Employer.

All Qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis or characteristic protected by law.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Paid time off Application Question(s): Are you available to work overtime, weekends, and holidays? Which shift are you most interested in? Ability to

Commute:

Gwinn, MI 49841 (Required)

Work Location:

In person