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Assistant Manager WoofPack Pet Care LLC Raleigh-Durham, NC Job Details Part-time $17 - $20 an hour 20 hours ago Benefits Paid training Employee discount Opportunities for advancement Flexible schedule Qualifications Pet care Customer communication Microsoft Office Dog handling Organizational skills Interviewing New hire orientation Time management Full Job Description WoofPack Pet Care is a leading pet sitting service dedicated to providing exceptional care for our clients' furry family members. We offer a range of services, including pet sitting, dog walking, and overnight care. Our team is passionate about animals and committed to ensuring the well-being of pets while their owners are away. We are seeking an Assistant Manager to join our team and help us provide top-notch pet sitting services to our clients. The Assistant Manager will play a crucial role in ensuring smooth operations and customer satisfaction. This is a primarily a Remote/Telecommute position however candidates must be locale to Raleigh, NC and available to do pet sitting as backup as needed.

Key Responsibilities:

1.

Client and Employee Scheduling:

• Manage the scheduling of pet sitting appointments for clients.
• Coordinate with our team of pet sitters to ensure timely service delivery.
• Handle client requests and inquiries related to scheduling.

2.

Maintain Physical Key Inventory and Audits:

• Maintain an organized inventory of physical keys and lockboxes for client homes.
• Conduct regular audits to ensure the security of keys and access information. 3. Coordinate training & employee evaluations
• Assign new employee training visits in accordance with training guidelines
• Assign visit evaluations in accordance with evaluation guidelines
• Perform visit report audits in accordance with audit guidelines 4.

Assist in the

Hiring Process:

• Review resumes and applications from potential pet sitters.
• Collaborate with the hiring team to identify suitable candidates.

5.

New Hire Onboarding:

• Assist in onboarding new hires by providing training and guidance on company policies and procedures.
• Ensure new pet sitters are well-prepared to deliver excellent service.

6. Act as Backup Pet Sitter for

Emergencies:

• Be available to step in as a pet sitter in case of emergencies or unexpected situations.
• Ensure the safety and well-being of pets in your care.

Qualifications:

• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Proficiency in using scheduling software and social media platforms.
• Previous experience in pet sitting or a related field is a plus.
• Must be comfortable working with various pet species and sizes.

Benefits:

• Competitive pay
• Flexible schedule
• Paid training
• Opportunities for career growth and advancement.
• Discounts on pet sitting for your own pets.
• A supportive and pet-loving work environment.
• The chance to make a positive impact on the lives of pets and their owners.

If you are a dedicated pet lover with excellent organizational skills and a passion for ensuring the well-being of animals, we invite you to join our team.

Pay:

$17.00 - $20.00 per hour Expected hours: 15.0 - 30.0 per week

Benefits:

Employee discount Flexible schedule Application Question(s): Are you at least 18 years old? What town do you live in?

Work Location:

Remote