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Operations Analyst
Burlington, NC
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The Continuous Improvement Coordinator supports manufacturing improvement initiatives across our offset printing operations — identifying opportunities to improve safety, quality, productivity, and cost efficiency. This is a hands-on, floor-based role: you'll work closely with production teams, maintenance, and leadership to analyze processes, implement improvements, reduce waste, and help build a culture of continuous improvement. You'll report to the Director of Quality, Safety & Continuous Improvement. The role sits within the Quality department while working day to day in support of Manufacturing. What You'll Do
Identify and implement process improvements across pressroom, prepress, finishing, and production support areas.
Analyze production processes to improve efficiency, reduce waste, minimize downtime, and increase throughput.
Support Lean Manufacturing initiatives — 5S, standard work, visual management, and root-cause analysis.
Lead continuous improvement projects from planning through implementation, including time studies and workflow evaluations.
Collect and analyze production data — run speeds, setup times, waste, downtime, quality issues — to identify trends and prioritize improvement work.
Troubleshoot production challenges and help develop corrective actions, working directly with operators and supervisors.
Create and maintain process documentation, work instructions, and standard operating procedures.
Help train employees on new processes and procedures.
Promote a safety-first mindset in every improvement initiative. What You Bring
2-3 years of experience in manufacturing, production, or process improvement.
Understanding of Lean Manufacturing principles and continuous improvement methods.
Strong problem-solving and analytical skills; comfortable interpreting production data and spotting trends.
Proficient with Microsoft Office (Excel, Word, PowerPoint).
Effective communicator who works well with production employees and leadership alike.
Hands-on, self-motivated, and comfortable spending your day on the manufacturing floor.
High school diploma or equivalent. Nice to Have
Experience in the printing industry — offset printing, sheetfed/web presses, bindery, or finishing operations.
Lean Six Sigma, Kaizen, or similar improvement program experience.
Knowledge of print production workflows and equipment.
Experience with ERP/MIS systems used in manufacturing or printing.
Basic project management skills. Work Environment
Full-time, on-site role in a manufacturing environment, with regular time spent walking production areas.
Exposure to typical offset-printing conditions — noise, paper dust, ink, and solvents; PPE required in designated areas.
Comfortable observing equipment operation and working directly with production teams across shifts.