Find & Apply For Operations Manager / Supervisor Jobs in Simsbury, Connecticut

ISCC is one of New England's premier skating facilities, home to an NHL-size sheet, an Olympic-size sheet, two training rinks, and a Fitness and Sports Performance Center(s). The Rink Operations Director is a leadership position which oversees ice quality, facility maintenance, safety, and daily operations. This role is also responsible for delivering a great customer experience and for hiring, training, and leading the operations crew. This is a full-time, year-round position. It requires regular availability during business hours, including evenings, weekends, and holidays. References required.

Responsibilities:

Oversee ice maintenance across four sheets, including resurfacing schedules, edging, painting, and ice-quality standards Manage refrigeration, dehumidification, HVAC, and other building systems, working with outside vendors on service and repairs Hire, train, schedule, and lead the rink operations staff Keep the facility clean, safe, and event-ready, including locker rooms, public areas, and the Fitness and Sports Performance Centers Coordinate setup and changeovers for games, tournaments, and special events Maintain safety programs, equipment logs, and regulatory compliance Manage the operations budget, supplies, and preventive maintenance plans Be a visible, positive presence in the building and a reliable partner to our programs, tenants, and users

Qualifications:

5+ years of ice arena operations or management experience, including at least 2 years supervising staff Strong knowledge of ice-making, refrigeration, and building systems Ice resurfacer operation and maintenance experience, specifically Olympia USIRA Certification (CIT, CIRM, CRA) preferred Self-starter who can diagnose problems and solve them with minimal supervision Clear communicator who leads with patience and accountability Flexibility to work days, nights, weekends, and holidays Valid driver's license.