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Operations Manager / Supervisor
Cordova, MD
Find & Apply For Operations Manager / Supervisor Jobs in Cordova, Maryland
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Cordova, MD | Full-time | Competitive salary + performance bonus About Absolute Fleet Washing Absolute Fleet Washing is a growing commercial fleet washing company serving truck and trailer fleets throughout the region. We are looking for a hands-on operations leader to train with our team in Cordova and ultimately take ownership of our facility in Upper Marlboro. The Role This is a working leadership position for someone who knows how to manage people, production, quality, and day-to-day operations. You will initially train in Cordova with our experienced operations team, learning our production processes, equipment, staffing, scheduling, quality standards, safety practices, maintenance, and customer expectations. Once the Upper Marlboro location is fully operational, you will transition there and lead the facility. Responsibilities
Lead day-to-day facility operations
Manage, train, coach, and hold employees accountable
Maintain production flow and service quality
Monitor staffing, productivity, labor efficiency, and KPIs
Resolve operational and customer service issues
Ensure equipment is maintained and ready for use
Coordinate supplies, chemicals, and operating materials
Maintain safety standards and a clean, organized facility
Improve processes and reduce re-washes, downtime, and missed work Qualifications
3-5+ years of operations, production, field-service, or facility leadership experience
Experience managing hourly employees
Strong leadership, communication, and problem-solving skills
Comfortable working in a hands-on, blue-collar environment
Able to remain calm and make decisions under pressure
Willing to work evenings and weekends when needed
Comfortable using KPIs and performance metrics Experience in fleet washing, commercial cleaning, truck or car wash operations, logistics, warehousing, construction, transportation, landscaping, manufacturing, or other field-service businesses is helpful but not required.
Who We're Looking For We want someone who takes ownership, enjoys building strong teams, holds people accountable, and likes running an operation rather than managing from behind a desk. This is not simply a shift-supervisor role; we are looking for someone with the potential to take on greater responsibility as Absolute Fleet Washing continues to grow. Future opportunities may include General Manager, Regional Operations Manager, or multi-location leadership. Apply If you are a hands-on operations leader who enjoys leading people, improving processes, and owning results, we want to hear from you.
Job Type:
Full-time Pay:
$65,000.00 - $95,000.00 per year
Benefits:
401(k) matching Health insurance Paid time off Application Question(s): Walk me through a typical day in your current (or most recent) operations or production role. What metrics were you responsible for, and how did you ensure the work got done on time and to standard? This role requires managing scheduling and routing for a field team. Describe your experience coordinating crews, equipment, and jobs across multiple locations. What systems or tools did you use? Tell me about a time when service quality or customer satisfaction was slipping. What did you do to fix it, and what was the result? This is a "lead from the front" role where you'll be working alongside technicians in the field. Are you comfortable doing hands-on work outdoors in all conditions? Give an example of when you've led a team this way. We are scaling quickly and adding trucks, people, and customers. Tell me about a time you helped grow or scale an operation. What challenges did you run into, and how did you handle them? Are you willing to work in the field alongside technicians, including outdoor physical work in all weather conditions?" Tell us how you build a successful team. What do you feel are the most important qualities a leader should have?
Experience:
Operations management: 2 years (Required) Routing and employee schedules: 2 years (Preferred) KPI tracking and accountability: 2 years (Preferred)