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Operations Manager / Supervisor
Roswell, NM

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Tierra Realty Services

Area Manager

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Job Description

Overview As an Area Manager/CM, you'll guide teams and operations across your assigned area, turning business priorities into clear plans and consistent results. You'll use financial and operational insights to identify opportunities, strengthen customer service, and support sustainable business development.
Your impact:
By consistentally applying and following existing processes and developing capable teams, you help customers receive reliable service and employees succeed in their roles. Responsibilities Supervise, coach, and hold Site Managers accountable for completing their responsibilities. Conduct inspections of assigned properties, including units, common areas, buildings, and grounds. Prepare properties for and participate in NSPIRE, HUD, Tax Credit, and other funding agency inspections. Identify inspection deficiencies and ensure corrections are completed timely. Follow up and verify that corrective work has actually been completed. Monitor property compliance, certifications, resident files, occupancy, collections, and required reports. Monitor maintenance, work orders, contractors, vendors, and overall property condition. Assist Site Managers with resident concerns, compliance issues, maintenance problems, and other escalated matters. Monitor occupancy and leasing activity and assist properties with maintaining strong occupancy. Identify deferred maintenance, capital improvement needs, and other property concerns. Provide training, guidance, and ongoing support to Site Managers. Maintain regular communication with management regarding property performance and significant concerns. Travel regularly between assigned properties. The CM/Area Manager performs, all the services and functions of a property manager at a 90 unit Senior Affordable Housing property. Complete all office tasks, on time, according to daily calendar. Other duties as assigned. Qualifications Property management experience required; multi-property or supervisory experience preferred. Experience with Tax Credit, or other affordable housing programs preferred. Knowledge of Fair Housing requirements. Familiarity with NSPIRE inspections preferred. Strong organizational and communication skills. Ability to manage multiple properties and competing priorities. Strong attention to detail and follow-through. Ability to supervise, train, and hold employees accountable. Ability to work independently and make sound decisions. Valid driver's license and reliable transportation required. What We Offer Competitive salary based on experience Paid time off Paid holidays Mileage reimbursement
Pay:
$45,000.00 - $50,000.00 per year
Benefits:
Employee discount Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Property management: 3 years (Preferred) Willingness to travel: 50% (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Transportation
  • Dental Insurance
  • Discounts/Reimbursements