Find & Apply For Program Manager Jobs in Lakeland, Florida

This position is located at the Lakeland VA Outpatient Clinic. The Supervisory Medical Administration Specialist functions as a supervisor, ensuring implementation of local procedural guidance and administration and implementation of such policies as time and leave, employee grievances, disciplinary actions, labor relations, merit promotion.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/28/2026.

Time-In-Grade Requirement :

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 09 position you must have served 52 weeks at the GS 07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note:

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:

Specialized Experience:

You must have one year of specialized experience equivalent to at least the next lower grade GS 07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

Qualifying Specialized Experience:

Provide data to improve scheduling and other performance processes and recommend changes to improve work production and services provided. Plans and coordinates the orientation and training of all new employees. Responsible for staffing, reviewing applicants, performance-based interviewing and selection of new employees. Maintains program requirements/validation criteria for assigned areas; reviews data to identify operational trends and areas of concern; and initiates administrative actions (e.g., work orders, training) to improve customer experience. Approve/disapprove/certify leave and timecard reconciliation according to VA policy. Develop leave schedules and contingency plans, including cross-training staff, to always ensure adequate coverage. Deals effectively with employees and union representatives on employee suggestions, complaints, grievances, and other matters in the administration of labor management agreements. OR, 2 .

Education:

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: Masters or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or LL.B. or J.D., if related OR, 3.

Combination:

Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 2 full years of progressively higher-level graduate education. You will be rated on the following Competencies for this position: Accountability Administration and Management Customer Service Decisiveness Flexibility Interpersonal Skills Leadership Organizational Stewardship Problem Solving Resilience Troubleshooting (Electronic Equipment) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note :

A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:

The work is primarily sedentary, although some slight physical effort may be required (e.g., walking between clinic areas, occasional light carrying). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .