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Program Manager
Whiteville, NC

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Now viewing: Behavioral Health Program Coordinator. Job in Whiteville Gr8Jobs
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HEALTH CONNECT AMERICA, INC

Behavioral Health Program Coordinator. Job in Whiteville Gr8Jobs

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Job Description

Health Connect America, Inc. is seeking a Program Coordinator to support our behavioral health and therapeutic services for children, adolescents, adults, and families. The Program Coordinator will organize and track in-home, in-office, and community-based services; maintain accurate documentation; and coordinate communication among clinicians, families, and community partners. This role supports a compassionate, client-centered, and community-focused culture and offers opportunities for growth in behavioral health and social services within a multidisciplinary team. Responsibilities Coordinate and schedule in-home, in-office, and community-based behavioral health services. Support clinicians with caseload organization, referrals, and follow-up activities. Maintain accurate client records, documentation, and reporting in compliance with regulations. Serve as a liaison among families, providers, community partners, and agencies. Track program outcomes, prepare routine reports, and assist with quality improvement efforts. Organize team meetings, trainings, and case conferences for multidisciplinary staff. Assist with intake, eligibility verification, and service authorizations as needed. Ensure services align with client-centered, trauma-informed, and culturally responsive care. Help connect clients and families with appropriate community resources and supports. Support implementation of new initiatives and workflows as the program grows. Required Skills Program coordination Behavioral health services knowledge Case coordination Scheduling and logistics Data entry and reporting Electronic health records (EHR) use Compliance and documentation Stakeholder communication Community resource navigation Microsoft Office/Google Workspace