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Scheduler / Operations Coordinator
Stoneham, MA

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IDS Imaging Development Systems, Inc.

Operations Assistant

Job Description

Operations Assistant IDS Imaging Development Systems, Inc. Stoneham, MA Job Details Full-time $23.50 - $28.00 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Vision insurance 401(k) matching Retirement plan Qualifications Customer communication SAP Microsoft Office Records management Attention to detail Full Job Description Job Summary IDS Imaging Development Systems is seeking a detail-oriented and highly organized individual to assist with order management, sales operations, and shipping in our Woburn, MA office. This role is ideal for someone who enjoys working in a fast-paced environment, thrives on accuracy, and takes pride in delivering excellent customer service to both our team and our customers. As a key member of our operations team, you will play an important role in ensuring customer orders are processed efficiently and accurately while maintaining strong communication with our customers, sales team, and colleagues at our headquarters in Germany. Key Responsibilities Maintain accurate customer records in SAP and Salesforce Support the integrity of customer and sales data Review customer orders and accurately process in SAP S/4Hana Verify product lead times and availability Coordinate with colleagues at headquarters in Germany Monitor orders for confirmation Communicate order status updates to customers and sales representatives Evaluate and release orders for shipping Process outgoing shipments Collaborate with accounting team on receivables Monitor stock availability and inventory-related information Qualifications 2 to 5 years of experience in order processing, data entry, or an operational role Strong attention to detail with a proven ability to maintain accuracy in a fast-paced environment.
Previous SAP experience required:
Salesforce and Microsoft 365 experience a plus Excellent communication, customer service, and problem-solving skills. General understanding of business operations and the order-to-cash process
Pay:
$23.50 - $28.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Retirement plan Vision insurance
Work Location:
In person