Find & Apply For Scheduler / Operations Coordinator Jobs in Eagan, Minnesota

About the

Opportunity:

Are you organized, personable, and confident in both customer service and communication? Now Care Dental is looking for a Full-Time Scheduling Coordinators to be the friendly, knowledgeable first point of contact for our patients. This role goes beyond just scheduling —it's also about presenting treatment plans clearly, handling patient questions with care, and supporting the financial conversation with confidence. If you're someone who naturally builds trust and can guide patients through the care process while being mindful of their needs and concerns, we want to hear from you. Key Responsibilities

• Warmly greet and register patients, ensuring accurate entry of personal and insurance information
• Schedule, confirm, and follow up on patient appointments with efficiency and professionalism
• Present treatment plans and explain financial/payment options in a way that supports case acceptance
• Educate patients on the value of recommended treatments, using a consultative and supportive approach
• Handle incoming/outgoing communications (phone, email, in-person) with clarity and empathy
• Maintain accurate patient records in our electronic system
• Assist with front desk tasks, messages, reports, and administrative follow-up
• Collaborate with the clinical team to ensure a seamless and exceptional patient experience

What You Bring:

• Excellent multitasking, time management, and organizational skills
• Friendly, confident demeanor with a professional communication style
• Comfort discussing financial matters and motivating patients to move forward with care plans
• Ability to work both independently and collaboratively in a team setting
• Flexibility to adapt to a dynamic, fast-paced schedule
• Trustworthiness and discretion in handling confidential patient information (HIPAA compliance required)
• Tech-savvy with the ability to quickly learn new software

Required Qualifications:

• Sales, customer service, or case presentation experience
• Weekend availability

Job Type:

30-40 hours/week Opportunities to pick up shifts as well! Must be available to work Friday, Saturday, Sunday every other week! Why Join Us?

• Friendly, team-focused office culture where your contributions matter
• Ongoing training and professional development opportunities
• A chance to make a meaningful impact by helping patients feel confident in their care decisions
• Be part of a growing, efficient, and compassionate dental practice If you're dependable, detail-oriented, and skilled in both coordination and communication—we'd love to meet you.

and help us create an exceptional experience for every patient, from the first call to the final follow-up.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) Employee discount Health insurance On-the-job training Paid training Application Question(s): Tell me about a time you identified a problem others missed, and what you did about it? Are you available to work Fridays, Saturdays, and Sundays? How many hours a week are you looking to work?

Education:

High school or equivalent (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person