Find & Apply For Customer Service Manager Jobs in North Andover, Massachusetts

Hiring Immediately!

Interview Location:

Holiday Inn 244 Winthrop Ave Lawrence, MA 01841

Hiring Event End Day & Time:

9/14/2026 - 9/19/2026 10:00 AM - 7:00 PM Retail Merchandise Coordinators Responsible for establishing and executing Merchandising plans and priorities​ Trains store Associates on proper merchandising procedures and markdowns​ Leads by example, providing prompt and courteous customer service​ Ensures fresh flow of merchandise from backroom to sales floor​ Retail Backroom Coordinators (Stockroom)​ Process merchandise for the backroom of a store​ Trains store Associates on processing procedure​ Ensures backroom area is organized and ready to receive and flow goods​ Orchestrates receipt of backroom truck and coordinates processing of the merchandise​ Customer Experience Coordinators (Customer Service)​ Ensures front-line Associates provide prompt, courteous, and knowledgeable service to all customers​ Responsible for operational controls at the front-end, layaway, and jewelry​ Resolves customer service issues appropriately and competently​ Responsible for training and developing store Associates on customer service standards, register procedures, and proper front-line procedures and controls​ Retail Merchandise Associates (Sales Associates)​ Responsible for assisting in the daily operations of the Store​ Assigned to work in various areas of the Store, including merchandise presentation, processing, markdowns, cashier, customer service, dressing room and layaway (if applicable)​ Greets, interacts with and thanks customers on a regular basis​

Benefits:

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Benefits include:

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Job Types:

Full-time, Part-time Pay:

From $16.50 per hour

Work Location:

In person