Find & Apply For Customer Service Manager Jobs in Ypsilanti, Michigan

$20-$22/Hour | Weekly Pay | Full-Time | Benefits Love Helping People & Staying Organized? Join HANSONS! Are you a people person who enjoys staying busy, solving problems, and keeping everything running smoothly? HANSONS is hiring a Customer Experience Coordinator to help homeowners enjoy a great experience from their first appointment through project completion! You'll coordinate schedules, communicate with customers and internal teams, and help keep daily operations organized. No construction experience needed - we'll train you! What We Offer Starting pay is $20-$22/hour based on experience and qualifications. Health benefits after 30 days 401(k) with company match after 90 days Holiday pay after 30 days PTO with unlimited rollover of unused accrued hours Paid training and career growth opportunities Supportive team and fun company culture What You'll Do Provide friendly, professional customer service and project updates. Schedule installations and measurement appointments. Coordinate with customers, installers, technicians, sales teams, and managers. Manage scheduling changes and help resolve customer concerns. Process customer payments, checks, and deposits. Maintain accurate project documentation and records. Order office and sales supplies. Support daily office operations and project completion. What We're Looking For 1+ year of customer service, scheduling, or administrative experience Excellent communication and interpersonal skills Strong organization, multitasking, and attention to detail Positive, professional, and solutions-focused attitude Comfortable managing changing priorities Basic computer and Microsoft Office skills High school diploma or GED Must be at least 18 years old Customer service, hospitality, scheduling, dispatching, and administrative backgrounds are welcome! No home improvement experience required. Ready to Join Our Team? If you love helping people, staying organized, and making things happen, we'd love to meet you! Apply today and help HANSONS deliver a 5-star customer experience!