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Customer Support
Customer Service Representative
Ross, CA

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Robert Half

Customer Service Representative

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Job Description

We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care.
Responsibilities:
Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors. Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression. Share clear and accurate information about the company's products, service locations, and general offerings. Respond to customer questions about item availability and help guide visitors to appropriate solutions. Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness. Coordinate product sample requests with the appropriate teams and keep supporting records well organized. Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event. Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction. Previous experience in customer service, call center support, or other client-facing roles. Ability to communicate professionally and confidently with a wide range of customers and event attendees. Strong attention to detail when documenting customer information, inquiries, and requests. Comfortable answering questions, providing product-related information, and supporting follow-up needs. Experience handling inbound and outbound customer communication is preferred. Familiarity with order entry or similar administrative support tasks is an advantage. Reliable, organized, and able to work independently in an event-based environment. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance