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Customer Support
Customer Service Representative
Ross, CA
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Robert Half

Customer Service Representative

Job Description

We are looking for a Customer Service Representative to support an upcoming event through a Contract assignment. This role is ideal for someone who enjoys engaging with people, representing a brand effectively, and delivering a positive customer experience in a fast-paced setting. The selected candidate will help create a welcoming booth environment, respond to attendee questions, and capture customer interest with accuracy and care.
Responsibilities:
  • Prepare the event booth before opening by organizing materials, arranging displays, and ensuring the space is ready for visitors.
  • Represent the company at the trade event by welcoming attendees and creating a friendly, positive first impression.
  • Share clear and accurate information about the company's products, service locations, and general offerings.
  • Respond to customer questions about item availability and help guide visitors to appropriate solutions.
  • Gather attendee details, requests, and follow-up needs with careful attention to accuracy and completeness.
  • Coordinate product sample requests with the appropriate teams and keep supporting records well organized.
  • Support event operations throughout the assignment, including booth coverage during event hours and breakdown at the close of the event.
  • Build positive connections with customers and prospective clients by providing attentive, high-quality service at every interaction.
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