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Customer Support
Customer Service Representative
San Bruno, CA

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San Bruno Pet Hospital

Veterinary Receptionist/ Customer Service Representative/ CSR

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Job Description

Veterinary Receptionist/ Customer Service Representative/ CSR San Bruno Pet Hospital - 5.0 San Bruno, CA Job Details Part-time | Full-time $25 - $27 an hour 18 hours ago Benefits Continuing education credits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Professional development assistance Retirement plan Qualifications Bilingual Customer communication Teamwork Animal hospital experience Medical documentation Multilingual Customer service High school diploma or GED Full Job Description Veterinary Receptionist / Customer Service Representative (CSR) San Bruno Pet Hospital -
San Bruno, CA Job Types:
Full-time, Part-time Salary:
$25.00 - $27.00 per hour
Experience:
1 year (Required)
Education:
High school or equivalent (Preferred) About Us San Bruno Pet Hospital is a busy, paperless small animal hospital committed to providing top-quality veterinary care and outstanding client service. We're a team that works hard, laughs a lot, and thrives on collaboration, with regular team-building meetings and a truly supportive culture. At San Bruno Pet Hospital, we are committed to our employees' growth and professional development. We've proudly served our community with excellent veterinary care since 1947 as a privately owned, mid-sized, non-corporate practice. We work hard, laugh often, and truly enjoy what we do. We're committed to providing the best possible care to our patients and clients, and we support our team with regular team-building meetings and a positive workplace culture.
Learn more about us online:
We are currently hiring a Veterinary Receptionist / Customer Service Representative (CSR) to be the welcoming face and voice of our hospital. If you have veterinary experience and a passion for customer care, we'd love to hear from you. Responsibilities Greet clients and pets warmly and professionally Answer multi-line phones, respond to emails and text messages Schedule appointments with accuracy and efficiency Work with a paperless medical records system (computer proficiency is key) Maintain a clean, organized reception area Support the veterinary team with a positive and helpful attitude Collect payments from clients after their pet's services have been rendered. Deliver excellent customer service to a diverse range of clients Qualifications 1+ year of experience in a veterinary setting (Preferred) Strong multitasking skills in a fast-paced environment Friendly, articulate, empathetic communicator Comfortable using modern technology and learning new software Bilingual/multilingual skills are a plus High school diploma or equivalent required ; college degree preferred What We Offer Competitive hourly pay: $25-$27 per hour Health, dental, and vision insurance with Kaiser Permanente 401K with employer match Employee discounts Paid vacation Staff performance bonuses A positive, team-oriented work environment Schedule The shift schedule required is Mondays, Wednesdays, Fridays, and Saturdays. To Apply Please submit your resume , original cover letter , and references via Indeed. We can't wait to welcome another passionate team member to our San Bruno Pet Hospital family! Connect with us on social media:
Instagram:
@sanbrunopethospital
Facebook:
facebook.com/
SanBrunoPet Pay:
$25.00 - $27.00 per hour
Benefits:
401(k) Continuing education credits Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): The shift schedule required is Mondays, Wednesdays, Fridays, and Saturdays. Are available to work those days?
Experience:
Animal hospital: 1 year (Preferred) Customer service: 1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings